Academy Manager

About the role

The Academy Manager oversees daily operations of Lancaster Archery Academy, providing a high-quality learning and training environment for archers of all skill levels.

Responsibilities

• Plan and coordinate group classes, one-on-one coaching, certification courses, workshops, and tournaments.
• Manage coaching staff, schedule programs, monitor participant satisfaction, and maintain safety and equipment standards.
• Collaborate with the Pro Shop and broader Lancaster Archery Supply team to align academy offerings with customer needs, promotional activities, and community events.
• Track performance metrics, manage budgets, support outreach and marketing initiatives, and continuously improve curriculum and services.

Qualifications

• Strong communication and interpersonal skills to work effectively with students, coaches, staff, and community partners.
• Training and coaching experience, including designing and delivering instructional programs or classes.
• Analytical skills and research abilities to evaluate program performance, participant feedback, and industry trends.
• Sales and customer service skills to promote academy programs, support enrollment, and enhance participant experience.
• Experience in archery, sports coaching, or recreational program management is highly beneficial.
• Proven organizational and time-management abilities, including scheduling, resource coordination, and event planning.
• Comfort with basic office software and scheduling or registration systems; experience with CRM or learning management tools is a plus.
• Ability to work on-site in Lancaster, PA, including evenings or weekends as needed for classes and events.
• Relevant education or certifications in sports management, education, recreation, or a related field are preferred.