Academic Tutor in English & Humanities, MARC, Learning Resources Division

About the role

Virginia Highlands Community College serves our community by providing quality and affordable education, training, and cultural activities through an array of flexible, diverse programs that enable community members to succeed today and in the future.

The Education Support Specialist I provides tutoring services for enrolled students, assists faculty, staff, students, and visitors, and offers administrative, outreach, and clerical support to the MARC and library as needed.

Responsibilities

• Greet students, faculty, staff, and visitors upon entry into the MARC.
• Assist students who need academic support in approved subject areas (English, basic math up to Calculus II, chemistry, biology, anatomy & physiology, MLA/APA citation, basic ITE coursework, and other subjects as applicable).
• Direct students, faculty, and staff to the MARC coordinator to make tutoring appointments, and assist in making appointments as needed.
• Check students in upon arrival and maintain records of tutoring sessions.
• Promptly and politely serve patrons, students, faculty, and staff in the MARC, the LRC, and elsewhere on campus as needed.
• Answer Teams calls, respond to questions, and refer or transfer calls appropriately.
• Assist with receipt of new materials, including unpacking boxes and shelving items.
• Maintain confidentiality in accordance with FERPA regulations.
• Assist the MARC coordinator with programming and events.
• Maintain the physical area of the MARC by organizing and tidying the space.
• Assist LRC staff as needed and perform other duties as assigned.
• Maintain a customer‑service mentality, communicate well, and use good interpersonal and telephone skills.
• Pay attention to detail, be reliable and punctual, and act as a self‑starter with a heart to help students.
• Maintain professionalism and kindness when interacting with students, faculty, staff, and patrons.

Requirements

• Grade of no less than B in the desired subject (no C, D, F, W, I).
• Prior tutoring, teaching, or student‑support experience.
• Ability to work a flexible schedule that includes 29 hours per week, with possible evenings and weekends.
• Detail‑oriented with strong communication and interpersonal skills.
• Leadership qualities to keep tutoring sessions on task.
• Computer skills, including working knowledge of AI and large language models, citation formatting (MLA and APA), Microsoft Office, and Google Docs.
• Bachelor’s degree preferred (not required).
• Work experience in community colleges or other higher‑education settings preferred but not required.
• Ability to tutor in multiple disciplines.

Pay

Hiring range: $14–$20 per hour.

Schedule

Part‑time position (approximately 29 hours per week). Schedule may include evenings and weekends.