Academic Systems Administrator
About the role
Department: Center for Faculty Development & Innovation. Reports To: Dean of Teaching Excellence. Travel: Occasional. Location: Green Bay.
Position Summary: The Academic Systems Administrator serves as the college's subject matter expert for academic systems and instructional technologies, administering and enhancing the Learning Management System (LMS) and related technologies that support teaching, learning, and student success. This position partners with faculty, staff, IIT, and external vendors to optimize system effectiveness, provide technical expertise, support Faculty Developers in their use of data-informed teaching practices, facilitate professional development, and advance the effective use of instructional technology across the institution.
The role requires the ability to work at a computer for extended periods, navigate campus locations, operate office and instructional technology equipment, communicate effectively with students, employees, and community members, and handle light instructional materials as needed.
Responsibilities
- Administer and enhance academic systems and instructional technologies, including Canvas, Canvas Studio, Simple Syllabus, Panorama, Parchment Credentials, and other academic systems by managing configuration, security, integrations, user access, and system effectiveness while supporting teaching and learning outcomes.
- Manage daily operations of the Learning Management System (LMS) and other academic systems, including course creation and session setup, reporting, and permissions, ensuring maximum up time in a secure environment.
- Partner with stakeholders to improve business processes and maximize effective use of Canvas and other academic systems to support student success.
- Provide advanced technical support for the LMS and academic systems, including response efforts during major system