Academic Support Specialist

About the role

The primary purpose of this position is to assist students, using a developmental model, with developing the knowledge, skills, and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. The position coordinates and teaches University Studies courses, provides targeted academic counseling to first-time freshmen who struggled during their first semester at the university, and addresses the general advising, registration, and enrollment needs of Fayetteville State University students to increase retention and graduation rates. The position also serves as a member of the Bronco Boost Summer Bridge Program leadership team.

Responsibilities

• Assist students with exploring academic and co-curricular options
• Evaluate and track students' progress towards graduation
• Provide targeted academic counseling to first-time freshmen who struggled during their first semester
• Teach University Studies courses
• Address the general advising, registration, and enrollment needs of Fayetteville State University students
• Serve as a member of the Bronco Boost Summer Bridge Program leadership team

Requirements

• Master’s degree with specific training, coursework, and/or experience in higher education, counseling, or an education related field
• Experience working with student success programs in a higher education setting

Preferred Qualifications

• Three to five years’ experience advising community college and/or university students, particularly exploratory/undecided students

Skills

• Ability to use a personal computer to complete duties
• Knowledge of Microsoft Office products (WORD, PowerPoint, Excel)
• Excellent interpersonal and customer service skills
• Personal and professional attributes including punctuality, diligence, commitment, integrity, teamwork, and confidentiality

Benefits

Commensurate with Education and Experience

Pay

TBD

Schedule

TBD