Academic Program Coordinator

About the role

The Department of Continuing Education and Assessment partners with subject matter experts and course directors to design, deliver, and evaluate accredited continuing education (CE) that enhances competence, performance, and interprofessional collaboration across the healthcare team. Programs are informed by practice gaps, aligned with accreditation standards, and delivered through live and virtual courses, conferences, workshops, regularly scheduled series (RSS), and online modules. The Academic Program Coordinator plays a key administrative role in supporting the planning, coordination, and documentation of accredited CE activities for healthcare professionals, ensuring seamless execution by managing timelines, assisting with accreditation documentation, coordinating communications, and maintaining records in compliance with accreditation standards.

Responsibilities

• Assist with the coordination and scheduling of CE activities, including regularly scheduled series (RSS), conferences, workshops, and online learning modules.
• Maintain activity timelines, organize CE intake meetings, and monitor progress toward deliverables.
• Prepare and distribute agendas, meeting minutes, and follow‑up documentation for planning and implementation meetings.
• Prepare, collect, and maintain required accreditation documentation (e.g., financial disclosures, needs assessments, evaluation summaries) and ensure timely entry of data into the Learning Management System (LMS).
• Support the implementation of CE evaluations and learner feedback tools in the LMS; compile results for reporting purposes.
• Respond to learner inquiries and communications promptly, courteously, and accurately.
• Maintain accurate and organized records of CE activities, including contracts, communications, and participant data, in accordance with institutional and accrediting body standards.
• Serve as a liaison to speakers, faculty, and internal/external collaborators for information requests, material submissions, and scheduling support.
• Assist with logistics for live and virtual CE activities, including room reservations, audiovisual setup, and registration support.
• Participate in internal accreditation reviews/audits, process improvement initiatives, and accreditation site‑visit audits.
• Assist with special projects and administrative support needs across the CE team as assigned.

Minimum Qualifications

• Bachelor’s degree and two (2) years of related experience; or any equivalent combination of education and experience.

Preferred Qualifications

• Bachelor’s degree in education, public health, business administration, or a related field.
• Two (2) or more years of experience in a higher education, healthcare, or continuing education setting.
• Experience with learning management systems (e.g., EthosCE), project management tools (e.g., ClickUp), and/or online form platforms.

Knowledge, Skills, and Abilities

• Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Attention to detail and commitment to maintaining accurate records.
• Familiarity with or willingness to learn CE/CPD accreditation requirements (e.g., ACCME, ANCC, ACPE, Joint Accreditation).
• Comfortable working in a fast‑paced, collaborative team environment with all stakeholders.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Customer‑focused mindset when responding to learner inquiries.

Physical Requirements

• Communicating with others to exchange information.
• Sedentary work that primarily involves sitting/standing.

Work Schedule

Monday–Friday, 8:00 am–5:00 pm, on campus, with a flexible work arrangement and the possibility of hybrid work.

Retirement eligibility: TRS Eligible.