Academic Program Administrator

About The Opportunity

JOB SUMMARY: The College of Engineering at Northeastern University seeks a collaborative, detail-oriented, and systems-savvy Academic Program Administrator to support the Associate Dean for Undergraduate Education in managing the operational and administrative infrastructure of the college’s undergraduate programs.

Minimum Qualifications

• Education & Experience: Bachelor’s degree required; Master’s degree in higher education administration, education, or a related field preferred. Minimum of 1–3 years of relevant professional experience in an academic, higher education, or nonprofit educational environment.
• Experience: Experience working with curriculum management systems, student information systems, or academic data systems strongly preferred. Familiarity with accreditation processes (ABET, NECHE, or comparable) a significant plus.

Key Responsibilities & Accountabilities

• Curriculum Systems Management:
• Serve as the college’s primary manager for Courseleaf and the Transfer Credit System — two mission-critical platforms that underpin the accuracy and integrity of the college’s academic records and student pathways.
• Manage the Transfer Credit System (TRS), overseeing transfer equivalency records and processing transfer credit evaluations in a timely and accurate manner.
• Support the Undergraduate Curriculum Committee (UCC) through scheduling, preparation of materials, and meeting documentation.
• Coordinate curriculum documentation, intake forms, and program materials for new undergraduate program development.
• Ensure accuracy and completeness of course and program records in advance of each academic term; proactively identify and resolve discrepancies or gaps.
• Data Management & Reporting:
• Collect, manage, and report on key undergraduate data including grade reporting, TRACE, and change-of-major tracking.
• Collaborate with college staff to compile and maintain accurate records, ensure data quality, and propose data-driven improvements in support of undergraduate program decision-making.
• Maintain and update internal data tracking systems, ensuring records are consistently reliable for reporting and institutional purposes.
• Prepare clear, well-organized reports and data summaries for distribution to the Associate Dean, college leadership, and relevant stakeholders.
• Accreditation Support:
• Support NECHE and ABET accreditation efforts through accurate data management, documentation, and reporting.
• Coordinate with relevant faculty and staff to gather and compile required accreditation evidence, reports, and self-study materials on schedule.
• Administrative & Faculty Support:
• Serve as an operational backbone for the Associate Dean for Undergraduate Education, enabling senior leadership to focus on strategic priorities by owning a defined set of recurring administrative functions.
• Coordinate scheduling and meeting logistics for recurring governance bodies and program activities.
• Prepare meeting agendas, record minutes, and track action items through to completion to ensure consistent follow-through across the office.
• Maintain and update internal office policies, process guides, and institutional knowledge documentation to ensure operational continuity.
• Support budget tracking and expense reporting for KEEN and the Engineering Design degree program.
• Draft and coordinate student-facing communications on behalf of the Associate Dean’s office.
• Program & Initiative Support:
• Provide structured operational support across a named portfolio of recurring programs — KEEN, the Awards Committee, and the BS Engineering Design program — as well as additional emerging initiatives assigned by the Associate Dean.
• Support undergraduate global coordination efforts for new undergraduate programs the Associate Dean is developing across the Northeastern network.
• Manage scholarship and award administration for the college’s Awards Committee.
• Provide coordination support to the Awards Committee, assist with scheduling, communications, and materials preparation.
• Support additional college priorities as directed — including accreditation preparation cycles, program review activities, and cross-functional administrative projects.