Academic Affairs Business Manager (BCES + PSYC) 00728

About the role

The Multi-Department Business Manager provides high-level, comprehensive administrative, fiscal, and logistical support to multiple Departments and Academic Centers or Institutes. Acting as a central operational anchor, the coordinator ensures compliance with university policies, manages complex departmental workflows, and assists chairs in executing administrative directives from the Dean's office. This role demands exceptional organizational skills, discretion, and the ability to balance competing priorities across distinct academic disciplines. This position also requires technical proficiency that is adaptable to new systems and programs. The Business Manager works closely with department chairs but reports directly to the academic deans with a dotted line to the Assistant Provost for Administration and Finance. Business Managers are expected to also serve as support back-up to other Business Managers as needed.

Responsibilities

• Provide comprehensive administrative, fiscal, and logistical support to multiple Departments and Academic Centers or Institutes
• Ensure compliance with university policies
• Manage complex departmental workflows
• Assist chairs in executing administrative directives from the Dean's office
• Serve as support back-up to other Business Managers as needed

Qualifications

• High school graduate or equivalent education/experience that equates to a high school diploma
• Experience using databases
• Experience using enterprise financial systems
• Experience in financial transactions
• Experience in budget management
• Experience using word processing software
• Experience using spreadsheet software

Skills

• Technical Skills: Proficiency with institutional database systems (ERP/SIS), scheduling software, budget tracking tools, and standard office productivity suites (Microsoft Office, Google Workspace)
• Task Prioritization: Excellent organizational skills with the ability to manage multiple tasks. Ability to support multiple stakeholders simultaneously, managing boundaries and shifting deadlines with professionalism
• Communication: Strong written and verbal communication skills. Ability to edit departmental publications and interface with the Dean's office and other internal and external stakeholders
• Policy Compliance: A detail-oriented mindset with the ability to learn, interpret, and align daily operations with complex guidelines like the University Handbook and SACSCOC standards. Knowledge of and ability to maintain compliance with state procurement policies. Knowledge of and ability to maintain compliance with travel policies and procedures

Additional considerations

• Bachelor's degree or an equivalent combination of education and professional experience
• Experience in financial, administrative, or operational support
• Experience working in a higher education environment or in a complex multi-stakeholder environment
• Experience using the state procurement system (eVA)
• Experience using the Christopher Newport University travel expense management system (Emburse)
• Experience managing faculty research grants
• Experience developing spreadsheets with complex formulas for financial analysis
• Experience using BannerSaaS
• Experience with marketing product creation and social media content creation and management

Pay

Salary starting at $47,288 to $59,110, Commensurate with Education and Experience

Benefits

This position includes Commonwealth of Virginia and Christopher Newport University employee benefits. CNU offers a comprehensive benefits package to include retirement plans, medical, dental, vision, and a variety of other options. Available leave includes vacation, sick time, personal time, and volunteer/service leave. State employees are eligible for discounted travel, banking, legal and retail services, among others.

Schedule

This position is eligible for periodic telework as determined by the department. Eligibility is not guaranteed, and is subject to supervisor approval. Eligibility will depend on the likelihood of the employee's success in a telework arrangement and the supervisor's ability to manage telework. Departments and/or Human Resources may modify or revoke eligibility at any time. Employees will be required to sign a Telework Agreement.