Academic Advisor, Undergraduate

About the role

Seattle University will be one of the most innovative and progressive Jesuit and Catholic universities in the world, educating with excellence at the undergraduate, graduate, and professional levels. We embrace an intersectional framework for defining diversity in its broadest sense, including differences in gender, gender identity, race, ethnicity, generational history, culture, socioeconomic class, religion, sexual orientation, national origin, citizenship status, political perspectives, geographic origin and physical ability. Seattle University strives to be a welcome, open and safe campus climate for all who learn, live and work at Seattle University.

Responsibilities

• Engages students through intentional processes of educational and career planning, based on thoughtful discernment of goals and carried out through regular review and revision.
• Processes may include exploring/declaring/changing/adding majors, minors, and/or career paths and developing course and degree plans that incorporate co-curricular activities.
• Helps students understand degree requirements, assists them with appropriate course selection and planning during quarterly registration periods; guides students to reflect on their progress and reviews final degree requirements.
• Attends to the various planning needs of individual students including but not limited to international students, student athletes, military-connected students, First Generation students, and prospective students who are considering enrollment at Seattle University.
• Assists students in their academic and personal adjustment to Seattle University and with issues that could affect their educational progress. This assistance may include outreach to students who are struggling academically, responding to early warning processes and referrals to students in need of support, and arranging academic and personal interventions as appropriate.
• Guides students through problem-solving on a wide variety of concerns, ranging from registration to personal and life issues, and refers them to resources for academic development and personal support.
• Informs students about available resources and options for university engagement; collaborates with relevant offices and promotes participation in such co-curricular activities as studying abroad, community engagement, leadership development, research, and internships.
• Provides timely and accurate responses to student inquiries via email or text and utilizing CRM (customer relationship management) software