Academic Advisor - Price Campus

About the role

Incumbents in the Academic Advisor position advise prospective, current, and former students. They advise and assist students in the development of academic plans and class schedules. Additionally, they assess academic level, attend to student academic inquiries, assist in the resolution of individual academic problems, and advise on academic program changes. Incumbents also prepare students’ graduation applications for Dean approval in DegreeWorks and assist students with semester-by-semester planning in preparation for declaring a major.

Responsibilities

• Provides advising services in person, by phone, or by email.
• Provides accurate information related to curriculum, graduation requirements, and university policies and procedures.
• Creates semester-by-semester graduation plan in DegreeWorks and monitors students’ progress toward their declared major.
• Provides information and strategies to utilize available campus resources and services.
• Maintains confidentiality.
• Aids students in making responsible and informed decisions impacting academic progress.
• Encourages and guides students as they define and develop realistic goals.
• Discusses the benefits of building a learning community, network, and support system among peers, professors, and mentors.
• Makes appropriate referrals to other University and non-university resources.
• Maintains records and documentation of advising interactions.
• Performs miscellaneous job-related duties as assigned.

Qualifications

• Minimum Qualifications: Bachelor’s degree is required.
• Preferred Qualifications: Two years’ experience working in university or college advising office, Master’s degree in advising or related field.
• Knowledge, Skills, And Abilities:
  • Communicating: Communicates effectively both verbally and in writing.
  • Problem solving: Analyzes information and evaluates results to select the best solution and solve problems.
  • Monitoring: Measures performance of self; makes improvements and takes appropriate corrective action.
  • Critical Thinking: Comes to well-reasoned conclusions, solutions, and approaches to problems.
  • Team Building: Works to create a team-based environment.
  • Active Listening: Gives full attention when others are speaking; listens to understand, asks questions as appropriate, and does not interrupt.
  • Service Orientation: Actively seeks opportunities to help others.
  • Conflict Resolution: Acts professionally when encountering customers who, at times, may be frustrated.
  • Verbal and written communication skills and effective public speaking skills including ability to communicate with individuals as well as groups.
  • Ability to work in a fast-paced environment with multiple demands and changing needs.
  • Ability to work collaboratively within a team environment.
  • Ability to work with students in 1:1 or group advising settings.
  • Ability to learn and maintain current knowledge of complex program requirements, policies, and procedures.
  • Ability to work with diverse student backgrounds.
  • Ability to develop and/or deliver programs.

Skills

• Effective verbal and written communication skills.
• Ability to analyze information and evaluate results to select the best solution and solve problems.
• Ability to measure performance of self and make improvements.
• Ability to listen actively and ask questions appropriately.
• Ability to act professionally when encountering customers who may be frustrated.
• Ability to work in a fast-paced environment with multiple demands and changing needs.
• Ability to work collaboratively within a team environment.
• Ability to work with students in 1:1 or group advising settings.
• Ability to learn and maintain current knowledge of complex program requirements, policies, and procedures.
• Ability to work with diverse student backgrounds.
• Ability to develop and/or deliver programs.

Benefits

Not specified.

Pay

Commensurate with education and experience.

Schedule

Not specified.

Benefits

Not specified.

Company Information

Utah State University is Utah’s premier land-grant, public service university. Founded in 1888, Utah State is dedicated to advancing knowledge and serving the public good through innovative research and scholarly activities that are grounded in reciprocal engagement with local, regional, and global communities. USU prepares students to be active, civically engaged leaders who are prepared to address critical societal challenges. The university provides a Dual Career Assistance Program to support careers for partners who are also seeking employment. Additionally, USU is committed to providing access and a reasonable accommodation for individuals with disabilities. For further information regarding non-discrimination, please visit crtix.usu.edu.