Academic Advisor

Position Overview

The Academic Advisor focuses on the whole student in an innovative, holistic advising model. Advisors build relationships with students and motivate them to reach their goals. The holistic model integrates vocational, academic, financial, and social exploration and goal setting, aiming to meet the university’s persistence and matriculation goals.

Essential Duties

• Analyze student's SRP data to counsel them on academic goals, social involvement, and financial preparedness.
• Manage student success strategies based on SRP data and other variables to address students' needs and meet retention goals.
• Analyze data to connect students with necessary resources for persistence and matriculation goals.
• Counsel and instruct students on degree requirements, involvement, goal setting, success strategies, and academic operations.
• Build and maintain relationships with students to manage their territories and meet weekly contact and retention goals.
• Closely monitor students to proactively identify at-risk scenarios and develop/implement academic success strategies.
• Administer University student policies to ensure academic success, meeting SAP, and degree completion.
• Review transcripts, provide assessments, and inform students about transfer credits.
• Collaborate with university staff to coordinate student inquiries and address them in a timely manner, supporting academic integrity and University policies.
• Identify students at risk of not meeting SAP to develop and implement comprehensive plans for success.
• Communicate with students about their academic progress and make changes to their enrollment based on academic operations.

Education & Experience

• Bachelor's Degree: Required
• Master's Degree: Preferred
• 2+ years Academic Advising/Student Services experience
• 1+ years Experience working within a CRM platform

Competencies

• Strong interpersonal skills and professional communication abilities.
• Ability to work in a fast-paced, team-oriented environment.
• Prioritization and deadline management skills.
• Strong analytical and problem-solving skills.

Supplemental Information

The University provides equal opportunity to all employees and applicants for employment in accordance with all applicable federal, state, and local laws. Concordia University, St. Paul, is committed to preparing students for thoughtful and informed living, dedicated service to God and humanity, and enlightened care of God's creation, all within the context of the Christian gospel. The university aims to be recognized as the leading Lutheran university offering exceptional opportunities for students from all backgrounds seeking career preparation and a challenging academic experience coupled with Lutheran theological insights. CSP prohibits sex discrimination in any education program or activity it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is available at this link.