Academic Advisor (Internal Only)

About the Role

The Academic Advisor provides proactive, student-centered academic advising to an assigned caseload, initially focusing on first-time-in-college (FTIC) students. The position offers personalized guidance and support to promote student engagement, persistence, retention, degree completion, and successful transition beyond college.

Responsibilities

• Provides comprehensive academic advising and caseload management to assigned students, with emphasis on FTIC and other designated populations.
• Develops individualized academic plans; assists with course selection, registration, degree requirements, career and transfer goals.
• Conducts proactive advising outreach; interprets student academic records; and maintains accurate advising documentation in accordance with established College advising standards.
• Monitors student progress and proactively identifies academic, enrollment, financial, or personal barriers that may impact persistence and completion.
• Responds to early alerts, develops student success strategies, connects students with appropriate College resources, and conducts targeted outreach to support retention, re-enrollment, academic progress, and completion.
• Utilizes College information systems, CRM/student-success technologies, degree-audit tools, and institutional data to manage assigned caseloads, document advising interactions, monitor student progress, conduct outreach, and identify students requiring intervention.
• Reviews student-success trends and participates in assessment and continuous-improvement activities designed to strengthen advising effectiveness, persistence, retention, and completion.
• Collaborates with faculty, academic departments, Student Services, Career Services, and other College personnel to support student progression and resolve advising concerns.
• Maintains current knowledge of curricula, academic policies, FERPA, transfer pathways, and advising practices; participates in required training, professional development, committees, enrollment and student-success initiatives.
• Performs other duties as assigned.

Requirements

• Bachelor’s degree.

Qualifications

• Bachelor’s degree plus two years of experience in student services, academic advising, counseling, or a related area; or an earned master’s degree in counseling, student affairs, higher education, or a related field.
• Direct academic advising experience in a community or technical college environment (preferred).
• Knowledge of academic advising principles, student development, student success, retention, persistence, and completion practices.
• Experience providing effective student support, advising, counseling, coaching, or related services.
• Strong interpersonal, written, and verbal communication skills.
• Ability to work effectively with students from diverse educational, socioeconomic, and life experiences.
• Ability to manage multiple student cases, priorities, and required outreach activities simultaneously.
• Ability to utilize technology to document student interactions, monitor academic progress, and support student success to ensure accurate and effective advising.

Schedule

Monday - Thursday, 8:00 am - 5:30 pm; Friday, 8:00 am - 11:30 am. Flexibility in scheduling is required to meet student needs during peak registration periods, orientations, enrollment events, and other college activities. Occasional evening or non-traditional work hours may be required. Must be able to provide services at FDTC campus and instructional locations as assigned.