Academic Advisor

We need to output HTML fragment with sections: About the role? The posting includes job summary, responsibilities, competencies/education/experience (qualifications), supplemental info (work environment, physical demands, etc.), position type/hours, travel, benefits (mentioned), etc. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have: - About the role: could be Job Summary (description). Use heading About the role. - Responsibilities: we have Job Responsibilities with percentages. Use heading Responsibilities. - Requirements: we have Required Qualifications. Could be Requirements heading. - Qualifications: maybe Preferred Qualifications? Or we could combine Required and Preferred under Qualifications? The instruction: Use headings like Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide. We have Competencies, Education, Experience section (list of competencies). That could be Skills. We have Supplemental Information: Work Environment, Physical Demands, Environmental Conditions, Position Type/Expected Hours of Work, Travel, Other Duties, Important Note, compensation statement, benefits statement, EEO, etc. We need to extract substantive content: Work Environment description, Physical Demands, Environmental Conditions, Position Type/Expected Hours (full-time, M-F 8:30-4:30), Travel (Limited, local travel), Benefits (competitive compensation program, comprehensive benefits program: medical, dental, life insurance, long term disability, tuition remission, generous 403(b) employer contribution, employee assistance program, liberal paid time off, performing arts, libraries, etc.). Pay: they say "competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget." That's vague; we should not create Pay section if content is just "commensurate with experience" etc. The instruction: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. For Pay, they say competitive compensation program commensurate with qualifications... that's basically placeholder; we should not create Pay section. For Schedule, they give Position Type/Expected Hours: full-time, Monday-Friday 8:30-4:30, longer hours may be required. That's specific enough for Schedule section. So we can include Schedule heading with that info. Benefits: they list specific benefits: medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, liberal paid time off policies, plus performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. That's specific; we can include Benefits heading. We should not include EEO boilerplate. We need to preserve all substantive information; do not invent or summarize away detail. So we need to include details like number of positions, locations (two in Tobin College, two in Collins College, one in Center for Student Success). Also mention that only one application needed, can indicate preference in cover letter. We need to include the job summary (About the role). Should we include the introductory paragraph about St. John's? That's background about university, not directly about role. Might be considered boilerplate? It's descriptive of university; could be considered part of About the role? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The university description is not boilerplate; it's about the institution. Might be considered relevant to role? Probably we can include it under About the role as context. However, the instruction says "About the role" heading for section headings (e.g. About the role, Responsibilities...). So we can put the university overview under About the role. We need to output only HTML fragment, no /, no markdown fences. Let's structure:

About the role

St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.

Job Summary: This position, Academic Advisor reporting to the Associate Director of Academic Advising, advises undergraduate students concerning the academic requirements for their chosen program. This position is responsible for assisting with courses election and the course registration process. This position provides information on and refers students to university resources that can assist in meeting their needs or solving problems; communicates accurate and timely information and interprets institutional, core, and major requirements. This position will play a vital role in maximizing student retention by building relationships with students. There are five open Academic Advisor positions. Two in The Peter J. Tobin College of Business, Two in The Lesley H. and William L. Collins College of Professional Studies and one in The Center for Student Success. Only one application is needed. You may indicate in your cover letter if you have a preference of specialty.

Then Responsibilities:

Responsibilities

• Academic Advising (70%): Provides academic advising for students grounded in tenets of practice outlined by the National Association of Academic Advising (NACADA) and appropriate academic advising and student development theories. Advises for course selection, registration, academic planning, career and educational goal setting, appropriate resources, transitioning to the university, and retention issues. Documents student advising outcomes adequately to meet department and institutional disclosure guidelines and aid in subsequent advising activities. Advises in both group and individual settings with current students. Performs appointment preparations including reviewing all accessible academic records for accuracy and appropriateness of course work, communicating with academic departments for major-specific transfer equivalencies, and requesting the posting of approved transfer courses. Processes academic forms and follows up on processed forms to ensure that the student's record accurately represents the student's chosen major, minor, concentration, and catalog year. Interprets university and college policies and procedures. May be required to work beyond normal office hours including evening and/or on weekends.
• Student Success & Retention (20%): Advocates for student needs associated with their educational and academic program. Clearly communicates accurate and timely information to students and interprets institutional, general education, and major requirements per the university catalog. Exhibits strong, active listening skills. Helps students develop a realistic self-perception and successful transition into the university and helps them to establish realistic goals for future endeavors. Monitors academic progress and implements intervention strategies for students who receive academic alerts or who need assistance in maintaining or improving their academic standing. Directs students to resources, programs, and services on campus when appropriate. Helps students integrate information so that they may make well-informed academic decisions. Works to establish a partnership with students that will guide them efficiently through their academic program. Monitors students' advising requirements: Notifies students of academic and faculty advising requirements when certain conditions have or have not been met. Maintains accurate and complete student file documentation. Prepares for, presents, and advises at first-year student orientations. Supports retention efforts including using the Salesforce CRM. Maintains a professional and cordial liaison with administrators, faculty, staff, students, and other involved constituents concerning advisees and program.
• Additional Duties (10%): Complies with all university policies, regulations, rules, procedures, guidelines, and directives in timely manner and adheres to confidentiality policies (FERPA). May provide reports and data analysis of advising initiatives and special populations. Performs other duties as assigned.

Then Requirements (Required Qualifications):

Requirements

• Bachelor’s degree from an accredited institution
• 1–3 years of experience in academic advising, student affairs, higher education, counseling, or a related field
• Strong interpersonal and communication skills
• Demonstrated ability to work effectively with a diverse student population
• Ability to interpret and apply academic policies, degree requirements, and institutional guidelines
• Proficiency with student information systems, advising software, and standard office applications (e.g., Microsoft 365)
• Strong organizational skills, attention to detail, and the ability to manage a high-volume caseload
• Ability to maintain confidentiality and adhere to FERPA regulations
• Demonstrated problem-solving skills and the ability to make sound, objective decisions

Then Qualifications (Preferred Qualifications) maybe as Qualifications heading:

Qualifications

• Master’s degree in Higher Education, Counseling, Student Personnel, or a related field
• 2–5 years of progressive experience in academic advising or student success roles
• Experience working in a college or university setting, particularly with developmental or intrusive advising models
• Familiarity with degree audit systems, retention platforms, and CRM tools (e.g., Banner, Slate, Navigate, Starfish, EAB)
• Experience working with first-generation, transfer, international, or academically at-risk students
• Training or certification in academic coaching, student development theory, or counseling techniques

Then Skills (Competencies, Education, Experience list):

Skills

• Student-centered advising and commitment to student success
• Strong verbal and written communication skills
• Ability to build collaborative, supportive relationships with students and colleagues
• Critical thinking and problem-solving skills
• Knowledge of academic policies, degree requirements, and curriculum structures
• Proficiency with advising technologies and student information systems
• Cultural competence and commitment to supporting a diverse student population
• Strong organizational skills and attention to detail
• Professional judgment, integrity, and adherence to FERPA standards
• Ability to empower students through guidance, advocacy, and resource referral

Then Benefits:

Benefits

• Competitive compensation program (commensurate with qualifications, experience, and departmental budget)
• Comprehensive benefits program including medical, dental, life insurance, long term disability insurance
• Tuition remission
• Generous 403(b) employer contribution
• Employee assistance program
• Liberal paid time off policies
• Access to St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events

But note: we should not include Pay section because it's vague. However we included "Competitive compensation program" inside Benefits; maybe better to keep that as part of Benefits. The instruction: never create Pay/Schedule/Benefits sections unless the posting actually states them. Benefits is stated, so we can include Benefits. The compensation program mention is