Academic Advisor Education

About the role

Doña Ana Community College, a responsive, accessible, comprehensive, learning-centered community college, is inviting candidates to apply for the Academic Advisor position.

Responsibilities

• Assist new Education and Early Childhood Education college students, transfer students, readmitted students and continuing students to identify, plan and achieve educational goals that align with their career and life aspirations.
• Discuss students’ academic habits and provide direction on developing practical skills for academic success.
• Strategically plan steps toward graduation or completion of the targeted academic goal.
• Identify and solve problems that impede progress toward an academic goal (e.g., academic, social, work, interpersonal, campus life adjustment).
• Develop student academic plans.
• Assist students to place into initial English writing and mathematics courses.
• Assist students to select courses and register for classes.
• Travel to high school sites to engage with dual credit students and early college high school students and educate them on programs of study and pathways.
• Verify eligibility and college readiness for students to participate in the DACC Dual Credit Program.
• Strategically plan steps toward completion of Dual Credit Program of Study or ECHS Pathway.
• Assist students during new student orientations.
• Connect students with appropriate support programs including Avanza, Academic Readiness Center (ARC), Canvas training, financial aid/scholarships, career services, accessibility services, etc.
• Maintain detailed student advising notes.
• Update student major, catalog year and concentration in the student information system.
• Act as the student responder for faculty-initiated student early alert referrals for caseload students and provide academic guidance to help students connect to meaningful academic supports.
• Communicate with caseload students about critical dates and deadlines.
• Assist students with academic needs such as the academic portion of financial aid appeals, providing military veteran students with VA degree checks to verify scheduled courses are required, originating and submitting retroactive requests and Adjusted Credit Option requests, managing registration holds as appropriate, and originating course substitutions for administrative review.
• Assist both inbound and outbound transfer students to navigate the process, understand transcript evaluation and solve transfer-related issues.
• Assist students to apply to graduate.
• Assist in the final degree check process for students who have applied for a degree or certificate.
• Act as an information liaison between the DACC Academic Advising Center and the DACC Education Department.
• Partner with DACC and NMSU professional staff and faculty advisors in the sharing of advising-related information.
• Assist in training new academic advisors in policy and procedure.

Requirements

• Associate’s Degree plus 2 years of relevant experience or a Bachelor’s degree.

Preferred Qualifications

• Experience providing academic advising in higher education.
• Professional experience working with students in education.
• Evidence in application materials of effective communication.
• Evidence in application materials of effective problem solving.
• Evidence in application materials of high attention to detail.
• Evidence in application materials of motivation.

Pay

Target hourly/salary range: $43,908.80 – $54,885.74 (commensurate with qualifications).

Schedule

Full-time, exempt. Standard work schedule is adjusted to accommodate extended hours from 5:00 pm – 6:00 pm Monday–Thursday; hours are adjusted weekly to accommodate this requirement.