Academic Advisor

Job Summary

About the role

Monitor a caseload of students and track student progress in an effort to increase retention and completion rates while providing proactive advising services to at-risk students.

Responsibilities

• Meet and advise prospective students who do not have an assigned advisor or students with time-sensitive concerns.
• Advocate for students by collaborating with college staff and faculty to retain students through graduation and remove barriers to enrollment.
• Complete advising-related tasks that facilitate financial aid, admissions, and enrollment processes.
• Provide academic advising services for assigned academic program areas to an identified case load of students, assisting them with educational and career planning.
• Provide computerized degree audits to advisees.
• Track student academic progress within the designated case load/student population.
• Communicate with a case load of students at designated times each semester, with a focus on student success, retention, and completion.
• Refer students to academic support resources such as tutoring labs and/or faculty.
• Refer students to personal support services either within the college or in the community.
• Make recommendations to the financial aid office on whether course work counts in programs for Title IV-related aid.
• Develop Academic Plans for students which are used to determine Title IV aid eligibility for at-risk students.
• Initiate and process requests to adjust student’s schedules manually according to TCC and state policy.
• Accurately process requests to change student majors.

Requirements

• Bachelor’s degree in Psychology, Sociology, Student Personnel Counseling, or a related field.
• Effective verbal and written communication skills.
• Ability to have positive relationships with personnel at all levels.
• Strong organizational skills with attention to detail.
• Ability to work a flexible schedule; some evenings required.

Qualifications

• Previous experience in higher education is preferred.

Skills

• Excellent communication skills.
• Strong organizational and problem-solving abilities.
• Ability to work independently and as part of a team.

Benefits

TCC values our employees by providing a benefit package as a significant component of your compensation package. Our benefits have been designed to provide important protection for you and your family in the case of illness, injury, or even death.