Academic Advisor

About the role

The Bronco One Stop is a centralized space where students can access standard services to help them navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience by simplifying the application process, managing academic records, handling financial aid, making payments, consulting with an advisor to register for classes, seeking assistance with degree planning, receiving academic support, and navigating university resources. Fayetteville State University’s Advising Center’s mission is to promote student success by empowering students to achieve their academic and career aspirations. The Center delivers high-quality services by providing support with educational planning, course selection, resource awareness, and success strategies.

The primary purpose of this position is to assist students, using a developmental model, with developing the knowledge, skills, and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. The academic advisor addresses the general advising, registration, and enrollment needs of Fayetteville State University students to increase retention and graduation rates. This position includes the assignment of up to two UNIV seminar courses, depending on institutional need.

Responsibilities

• Assist students, using a developmental model, with developing the knowledge, skills, and personal accountability needed to explore academic and co-curricular options
• Evaluate and track their own progress toward graduation
• Access support and enrichment services
• Understand and follow university policies and timelines
• Address general advising, registration, and enrollment needs to increase retention and graduation rates
• Assignment of up to two UNIV seminar courses, depending on institutional need

Requirements

Bachelor’s degree and two years of relevant experience in academic advising, tutoring, student support services, social science-related support services, or a closely related area.

Qualifications

• Master’s degree
• Three to five years’ experience advising community college and/or university students, particularly exploratory/undecided students

Skills

• Ability to use a personal computer to complete duties and knowledge of Microsoft Office products (WORD, PowerPoint, Excel), as well as other related student management software
• Excellent interpersonal and customer service skills
• Ability to manage a wide variety of records, files, and reports
• Personal and professional attributes: punctuality, diligence, commitment, integrity, teamwork, confidentiality