Academic Advisor

About the role

Bryant & Stratton College is a career-focused, private, nonprofit college offering real-world education leading to bachelor's, associate’s, and professional certificates in healthcare, technology, legal, business, graphic design, and more. The Academic Advisor will meet the academic advising and customer service needs of new and continuing students enrolling in Associate & Bachelor Degree Programs at the Parma, Akron, and Solon Campuses. This role also focuses on departmental and front desk administrative processes.

Responsibilities

• Provide academic advising and customer service to new and continuing students
• Facilitate new student orientation and continuing student retention activities
• Monitor and track student retention, success, and outcomes data
• Maintain proper documentation, academic files, and correspondence for students and faculty
• Track and monitor all students’ academic progress, reports, and folders
• Participate in planning, directing, and monitoring special campus events and projects
• Research and analyze statistical data; perform data entry
• Collaborate with various departments to ensure efficient processes and student satisfaction
• Manage all Banner and SSRS activities
• Complete education verification
• Organize and distribute student evaluations
• Assist in internal and external auditing
• Retrieve data via various management systems
• Monitor and track student support service activities and faculty office hours
• Perform front desk administration and other administrative duties as assigned
• Additional duties as assigned by the Dean and/or Campus Director

Schedule

• Monday: 8:00 AM – 5:30 PM
• Tuesday: 9:30 AM – 7:00 PM
• Wednesday: 8:30 AM – 6:00 PM
• Thursday: 8:30 AM – 6:00 PM
• Friday: 9:00 AM – 1:00 PM

Benefits

• Comprehensive medical, dental, and vision insurance
• Generous paid time off
• 401K retirement plan
• Company-paid college tuition for associates and their families
• Public Service Loan Forgiveness eligible employer