Academic Advisor/ Assistant Professor Occupational Support Programs/Promise Zone, Tenure Track

About the role

Academic Advisors serve a vital role in supporting the academic success and holistic development of our diverse student population. They work closely with students to provide guidance, support, and resources to help them navigate their educational journey effectively. A primary focus for this position is to empower students to make informed decisions and set academic and career goals. In addition, Academic Advisors develop personalized academic plans, course recommendations, as well as interventions and resources that lead to successful academic program completion.

Responsibilities

• Provide proactive, personalized, and strategic academic and career advising for students regarding academic and workforce programs, degree and transfer requirements, and successful entry into a career field.
• Provide advising case management for assigned students that includes individualized academic planning, identification of potential obstacles and opportunities, and student development of decision-making skills that promote continued academic progress and success.
• Aid students to learn and apply skills that will help them to gather, organize, and use relevant information necessary to inform their educational, career, and personal development.
• Maintain clear and concise notes to document history of academic advice and engagement provided to individual students.
• Maintain a deep understanding of Promise Zone policies and procedures to anticipate student needs and barriers, and offer effective solutions and support strategies.
• Develop deep knowledge of Promise Zone transfer partnerships and requirements, and collaborate closely with advisors at the transfer institution to support a smooth student transition.
• Continuously develop expertise in supporting underrepresented student populations through research, training, and engagement with emerging trends.
• Develop and implement workshops and events to support students' transition to college, success skills and sense of belonging at GRCC.
• Use campus technology and data systems to develop, implement, and evaluate outreach, identify gaps in retention and completion outcomes, and support initiatives that improve student success outcomes.
• Participate and contribute to the assessment of student learning outcomes and departmental effectiveness.
• Engage students through various means such as e-mail, phone, workshops, classroom visits, and face-to-face conversations.
• Support students by enhancing non-cognitive or self-efficacy skills such as time-management, organization, and study skills.
• Refer student concerns to appropriate service areas on campus such as tutoring and counseling. Connect them to resources and services in the community (i.e., housing, child care) as needed.
• Work closely with colleagues to ensure smooth communication and efficient problem-solving.
• Maintain knowledge of credit and non-credit programs offered at GRCC, potential career paths, graduation requirements, transfer program requirements, and related information to be able to appropriately advise students.
• Support the development and implementation of community based, college, and student service programs and initiatives to improve college access, and enhance the student experience and institutional effectiveness.
• Perform other duties as assigned.

Requirements

• Bachelor's degree required.
• One year of direct experience providing academic advising in a higher education setting or 3 years providing direct student services in a related area in a higher education setting required.
• Prior experience working with students from diverse backgrounds.
• Knowledge and experience in administration and interpretation of a variety of tests and assessment materials.
• Bilingual English-Spanish preferred.
• Experience in working with individuals with physical and/or learning disabilities and others who qualify for program services preferred.

Qualifications

• Strong interpersonal skills and demonstrated ability to work as part of a team.
• Demonstrated initiative and problem-solving abilities.
• Proven ability to provide excellent customer service to students and staff in a demanding work environment.
• Pronounced interest in helping and supporting students, staff, and the general public.
• Excellent organizational skills and the ability to prioritize and complete tasks in a timely manner.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions.

Skills

• Virtual meeting technology (Zoom, Google Meets).
• Able to utilize the various technology resources required for the job (including but not limited to G-Suite, EAB Navigate, ImageNow, PeopleSoft, and all Microsoft Office products).

Physical Demands

• Must be proficient in verbal, written, and interpersonal communication skills.
• Project a professional image including punctuality and good attendance record.
• Ability to ambulate around campus and sit for long periods and travel to off campus sites.
• Sitting or standing stationary for long periods of time.
• Heavy computer use for communication and documentation.

Mental Demands

• Demonstrated ability to work effectively with and respect diverse populations.
• Ability to perform routine and unexpected duties with minimum supervision.
• Proven ability to provide excellent customer service to students and staff in a demanding work environment.
• Pronounced interest in helping and supporting students, staff, and the general public.
• Excellent organizational skills and the ability to prioritize and complete tasks in a timely manner.
• Ability to work under pressure while possessing mature judgment and flexibility in regards to interruptions.

Benefits

• Health Coverage: Six health insurance plan options, including one with no health insurance premiums.
• Wellness Program: Access resources for physical and mental wellbeing, and an onsite gym membership.
• Continuous Learning: Career development and educational opportunities.
• Retail Plans: Secure your future with our retirement options, including the state retirement plan or a 401A with a 12% employer contribution.

Pay

Bachelor's Degree: $65,785 - $70,719
Master's Degree: $68,075 - $76,244. Final offers will be based on full-time college-level teaching and/or industry experience.

Schedule

40 hours/week, 52 weeks/year