Academic Advising Manager

About the role

The Division of Academic Access Programming of the UW-Milwaukee College of Letters & Science invites applications for one Academic Advising Manager staff person who will oversee the Academic Advisor staff for the First Year Bridge and FLEX programs, and report directly to the Assistant Dean of the program. This is a fixed-term renewable position.

Responsibilities

• Proactively engages students as needed
• Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college
• Receives, processes, and responds to academic inquiries according to established policies and procedures
• Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources
• Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum
• Supervises unit staff and/or plans, organizes, allocates resources, assesses performance, and leads the operational activities of a function within the advising or academic services portfolio, such as program management and/or curriculum management
• Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and Family Educational Rights and Privacy Act (FERPA) policies
• Develops and implements academic advising events such as workshops, panel discussions, and guest speakers

Requirements

• Bachelor’s degree
• Five or more years of professional experience advising students in a college/university setting

Qualifications

• Master’s degree
• Leadership experience in a student services setting, demonstrating the ability to problem-solve, and work independently managing programs and/or supervising staff
• Demonstrated experience building relationships with diverse, academically at-risk student populations
• Excellent communication skills, including written correspondence
• Familiarity with and effective usage of student services online platforms (e.g., PAWS, NAVIGATE, STELLIC) is considered a plus

Skills

• Strong organizational and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Experience working with diverse student populations

Benefits

Compensation: $58,000-$65,000 (Final salary offer will be determined based on qualifications and experience).

Pay

$58,000 - $65,000 annually

Schedule

Fixed-term renewable position