AC Start up & Warranty Tech - Central Houston

Troubleshooting

• Work with customers to identify and resolve warranty and product service options.
• Diagnose and correct malfunctioning systems and components using test equipment and hand tools.
• Locate the cause of breakdowns for repairs.

Customer Interaction

• Assess customer needs and offer appropriate products and services.
• Create and maintain a database of all leads through various channels.
• Provide feedback on competition and market standing.
• Build strong relationships with vendor partners.

Product Registration

• Handle product registration for retail and new construction installations.

Skills and Abilities

• Excellent verbal and written communication skills.
• Previous “In House Sales” experience.
• Customer Service skills.
• High quality organizational skills.
• Ability to work under pressure and meet deadlines.
• Strong networking and relationship-building abilities.
• Excellent critical thinking and problem-solving skills.

Education and Experience

• High school diploma or equivalent required.
• One year minimum residential field experience required.
• Two years of experience in start-up, repair, maintenance, and troubleshooting diverse HVAC service issues.
• Experience in retrofit and new construction HVAC installations.
• EPA Certification preferred.

Physical Requirements

• Able to lift up to 30 pounds at times.
• Able to access in and out of attics.
• Working on-call schedules and long hours.

Benefits

• Competitive pay rates and paid every Friday.
• Opportunity for advancement.
• Competitive benefits package.
• Health Insurance.
• Dental Insurance.
• Vision Insurance.
• Employee Assistance Program (EAP).
• Life Insurance and AD&D.
• Basic Life Insurance – Company-paid for ALL Employees.
• 401(k).