AC Hotel Santa Rosa - Front Desk Agent

Key Skills/Responsibilities

• Guest Service Superstar: Bringing warm vibes and top-tier service to make guests feel right at home.
• Communication Champ: Clear, confident, and smiling communication skills for both guests and team coordination.
• Quick-Thinking Problem Solver: Turning challenges into happy endings with fast thinking and smart action.
• Multitasking Marvel: Organizing reservations, check-ins, check-outs, and financial details with ease.

Education & Experience

• High school diploma or equivalent
• Experience in a hotel or related field preferred
• Familiarity with hotel management software and Microsoft Office suite

Benefits

• Competitive benefits package including medical, dental, vision coverage, short-term and long-term disability income, term life and AD&D insurance, paid time off, employee assistance program, and a 401k retirement plan
• Now offering Daily Pay!

Property Information

The AC Hotel Santa Rosa Downtown offers a modern design and upscale amenities for sophisticated travelers. Located in the historic Railroad Square, the hotel is easily accessible to Sonoma wine country, and is just 11 minutes from the Sonoma County Airport. The hotel features 142 guest rooms and includes a state-of-the-art fitness center, two LEED Certified meeting rooms, and an inviting lounge. Guests can enjoy a European influenced breakfast at the AC Kitchen and unwind in the AC Lounge, featuring tapas-style shareables and carefully selected local wines. Enjoy a comfortable patio experience with an outdoor fireplace, large TVs, and lounge seating.