Above Restaurant Leader

Reports To

VP of Operations

Primary Job Responsibilities

• Staff all restaurants for full operation on a consistent basis with no closure of restaurants and full availability of sales channels (digital, delivery, pickup, drive thru if applicable)
• Hire and staff each restaurant for Manager and Assistant Manager
• Train the manager and assistant manager as per Sagacity culture and LCE brand standards
• Help manager and assistant manager hire and develop crew with consistent training
• Maintain competitive yet friendly work culture in each restaurant
• Maintain guest retention by addressing guest complaints and issues
• Maintain timely and effective communication with their leaders regarding the operations involving key items related to sales, growth, repairs and maintenance and other items
• Make each restaurant profitable by making food, labor, guest count goals
• Run food safe operations by doing one operations review per month
• Allocate 50 hours per work week involving 2 visits per week in each restaurant
• Conduct manager meetings on consistent basis, share and analyze sales and controllables (food, labor, repairs etc.) with managers
• Run consistent operations across all restaurants according to LCE standards
• Abide by State and Federal laws

Qualifications

• Two plus years of Little Caesars or any other Food Service QSR operations experience
• College degree or diploma preferred but at a minimum High School Diploma with excellent math skills
• Computer skills – must be experienced with interpreting and creating reports, Microsoft Excel, PowerPoint or similar data tools
• Ability to learn and adapt to restaurant technologies and platform
• Excellent interpersonal, communication skills and leadership skills
• Ability to learn quickly and adapt to rapidly changing situations and challenges
• Ability to work in varied work schedules
• Must be a people person