AAA Roadside Assistance Tow Truck Driver

About the role

AAA Wichita is seeking full time drivers to join our Roadside Assistance team. We are looking for dependable and empathetic individuals who truly love to help others whether it's changing a flat tire, jumpstarting a car battery or towing a vehicle, and don't mind working outside in various weather conditions.

What will you do?

• Provide lock-out, fuel delivery, battery jump starts and tire change services.
• Provide tow and recovery services (Tow Truck Driver position only).
• Communicate with members effectively to keep them informed and to ensure their safety.
• Make sound decisions regarding the safe service of vehicles and to accommodate member needs.
• Enter call information accurately into in-truck technology, process payments, handle cash and complete reports as required.
• Conduct vehicle and equipment inspections to ensure safe operating condition and adequately secured at all times.
• Support AAA as needed by participating in special events (parades, television, radio, and social media) promoting the brand.

Requirements

• Must be at least 21 years old.
• Completion of a high school diploma or equivalent.
• Possess and maintain a valid driver's license for the state where you reside; and maintain all state and local licensing requirements.
• Ability to pass a physical examination as required by Department of Transportation and/or Company policy.
• Lift and carry equipment weighing up to 75 pounds; bend, kneel and balance to change tires, inspect and to push vehicles; and use hand tools to provide service.
• Satisfactory pre-and post-employment screening results, including criminal, drug and motor vehicle screening.
• Operate passenger vehicles and light-medium duty trucks (both manual and automatic transmissions) while primarily working from a service vehicle.
• Communicate effectively in writing, verbally, via email and using assigned technology such as GPS (Global Positioning Systems).
• Successfully complete required departmental training courses within 60 days of hire, and additional future department training as required (may need to adjust your schedule to attend training).

Qualifications

• 3 years of experience in an automotive/mechanical environment, or technical school or a minimum of 3 years of experience in a sales and/or customer service role is preferred.

Pay

• A competitive base rate of $21.15/hour, based on experience.
• 10% shift differential for working 2nd shift - adds over $2.00/hour.
• Plenty of overtime during peak season.
• Monthly bonuses (potential to earn an additional $300-$500 per month!).

Benefits

• Over 3 weeks of Paid Time Off (PTO).
• 8 Paid Holidays.
• 401(k) plan with company match up to 6% (first 4% matched at 125%).
• Medical, Dental, Vision and Prescription Coverage.
• FREE Life Insurance.
• FREE AAA Membership.
• Tuition Reimbursement.
• Paid Training.
• Uniforms and tools provided.
• Up to 2 weeks Paid parental leave.
• Company provided volunteer opportunities + 1 volunteer day per year.
• Continual learning reimbursement up to $5,250 per year.

This response is AI-generated, for reference only.