AAA - Flatbed Tow Operator

Why Work For Us?

• Great Pay: Opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position.
• Benefits: 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period, Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Time Off: Paid Holidays, Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment: AAA will value your contribution to providing exceptional service to our members, Free AAA Classic Membership, AAA Product Discounts, Tuition Reimbursement Program

Summary Location

Phoenix, AZ

Schedule/Start Times

Swings (Start time in between 11am-4pm) (Includes Weekends)

Starting Pay

$22.00/hr + Lucrative Shift Differentials & Monthly Bonuses

What You’ll Do (Key Responsibilities)

• Operating tow trucks safely and efficiently.
• Performing simple vehicle diagnostics to figure out the issue.
• Providing essential roadside assistance, including tire changes, fuel delivery, and vehicle lock-outs.
• Building trust, problem-solving, and being a calming presence for our members on the scene.
• Clear and proficient verbal and written communication even under pressure
• Common knowledge of vehicle components and the common reasons for vehicle failure
• Demonstrates problem solving and listening skills to evaluate member safety as well as the ability to discern safety issues and respond appropriately
• Ability to drive a manual/automatic shift vehicle

What We Are Looking For

• No prior towing experience required!
• We provide top-tier, paid training for the role.
• A customer-first mindset and a passion for helping people.
• Willingness and flexibility to work the Swing shift, it does include weekends.
• A valid driver’s license and a clean driving record (where applicable).