A/R Specialist

Responsibilities

• Analyze and review lease documents for billing through Leasewave.
• Analyze, verify, and process misc. billings related to new lease contracts, including pro-rata and interim rent, freight re-bills, recycle fees, admin fee, chargebacks, and upfront sales tax rebills, attaching supporting documentation as needed.
• Internally collaborate with other departments as necessary to resolve end-of-term disputes, tax variances, cash posting corrections, asset location changes, etc.
• Process monthly billing by submitting system-generated rental invoices via email and through various vendor portals.
• Manage collections on designated portfolios to ensure all customers remain in good standing, drafting correspondence for past-due customers and escalating non-responsive or delinquent balances as needed.
• Prepare and maintain customer maintenance records and document all changes using LeaseWave.
• Participate in the month-end close process, ensuring billing, including renewals and rewrites, contract billing adjustments, changes, and/or amendments, are completed and posted to the appropriate accounting period.
• Draft and explain routine to complex billing or collection-related issues and questions.
• Handle inbound and outbound communications via phone and/or email in a timely and professional manner.
• Establish and meet individual and team-based goals.

Qualifications / Education

• Moderate proficiency with MS Outlook and MS Excel.
• Experience with online portals (e.g., SAP ARIBA).
• Accounts receivable background.
• Leasing or other finance industry experience is a plus.
• Strong understanding of basic accounting principles.
• Bachelor’s degree in Accounting/Finance preferred.
• Minimum of 4-5 years of collection/customer service experience.

Skills

• Strong attention to detail.
• Problem-solving and decision-making abilities, including the ability to identify trends and relationships within accounting and/or lease data.
• Highly motivated individual with a willingness to take initiative and assist others.
• Team player willing to assist others at all levels of the organization.
• Excellent verbal and written communication skills, and strong interpersonal skills for providing superior customer service.
• Strong organizational and time management skills.
• Ability to multi-task and work independently or collaboratively.
• Insight Capital Solutions is an Equal Employment Opportunity/Affirmative Action employer.