A-Level Automotive Service Technician

About the role

Our Service Technicians are among the most critical roles in our dealerships. Today’s technicians are highly trained, well-compensated professionals who possess exceptional mechanical skills and thrive on learning and understanding the sophisticated technology behind modern vehicles. Ferman Fords Service Departments operate on a team-based system where you’ll work alongside other team members on a single vehicle to provide our Guests with accurate auto service and repairs on time and within budget.

If you’re passionate about vehicle technology, possess a winning and fearless team spirit, and have a desire to lead by example and mentor entry-level techs, this position is for you. Yearly Tech Bonus Program, ASE Certification Assistance, and Advanced Tool Assistance Program are just a few reasons to join Team Ferman today.

About Ferman

Established in 1895, Ferman soon became Tampa's first retail automobile dealer. Today, we’re one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco, and Pinellas counties, representing 12 brands of automobiles including Ford, Chevrolet, BMW, and more.

As a family-owned business, we uphold a simple philosophy: Provide a Guest-centered automotive experience with a relentless focus on Service, Selection, and Value to ensure 100% Guest Satisfaction. When you join Team Ferman, you become part of a company that fosters a friendly, family-like atmosphere, offers significant opportunities for career advancement, and maintains strong ties to the local community through charitable partnerships.

Special Opportunities

• Yearly Tech Bonus Program
• Paid training and certification
• Advanced Tool Assistance Program
• Built-in toolbox
• State-of-the-art Service Shop
• Air-conditioned shop

Responsibilities

• Diagnose and perform advanced mechanical and electrical repairs, including engine overhauls, transmission diagnostics, and hybrid/EV systems.
• Utilize Ford IDS and other OEM diagnostic tools to troubleshoot complex issues.
• Perform in-depth warranty repairs and ensure compliance with Ford service standards.
• Mentor and guide B-Level and entry-level technicians, assisting with their development and training.
• Execute advanced vehicle programming and software updates.
• Work closely with Service Advisors to provide accurate estimates and communicate repair needs.
• Maintain a high level of efficiency and accuracy in all repair work.

Qualifications

• Minimum 5 years of hands-on automotive service technician experience.
• Ford Senior Master Technician or equivalent ASE certifications preferred.
• Expertise in engine, transmission, electrical, and hybrid/EV system repairs.
• Strong proficiency in Ford diagnostic tools (IDS, FDRS, or equivalent).
• Ability to lead and mentor lower-level technicians.
• Valid U.S. driver’s license with a safe driving record.

Benefits & Perks

• Competitive flat rate pay commensurate with experience.
• Excellent career growth and advancement opportunities.
• Modern, state-of-the-art Service facilities.
• Paid training and education to achieve and maintain required job certifications.
• 401K with company participation.
• Comprehensive Health, Dental, Vision, and Life Insurance programs for employees and their families.
• Short-term & long-term disability insurance available.
• HSA (Health Savings Account).
• PTO (Paid Time Off).
• Employee pricing for new & used vehicles, service, and parts.