A 6A11 - Extrusion-roll - PCE1 - PROCESS ENGINEER I

Job Responsibilities

• New process/product formulation development, while providing product quality assurance.
• Lead existing process/product formulation improvement projects.
• Oversee trial run process and approve trial run samples as needed.
• Approve product specification, formulation and quality standard setup.
• Approve raw material and masterbatch selection and qualification.
• Complete and authorize resin compliant reports.
• Respond to customer complaints.
• Provide technical support service and support to customers, production and marketing teams.
• Provide trouble shooting assistance to the production team.
• Ensure technical updates and regulation mandates are current.
• Perform performance evaluations through daily and annual reviews of the Quality Department process and procedures and of the team.
• Communicate with raw material vendors for new resin selection, existing resin improvement and troubleshooting resin discrepancies.
• Serve as a management representative during ISO/SQF/GMP, Social Compliance certifications for the company.
• Ensure that quality management system processes needed are established, implemented and maintained.
• Report to top management on the performance of the quality management system and advise management of improvements needed.
• Aid in procedure writing for documents that describe all of the shall requirements in the ISO/SQF/GMP standard and what must be maintained, implemented, defined and determined.
• Carry out any special projects assigned by IBS Division President/IBS General Manager.
• Research, resolve, and document customer complaints.
• Maintain customer complaint samples and competitor samples.

Qualifications

• Bachelor Degree with 3 years' experience in the plastics industry.
• Proficient working knowledge of all Microsoft Programs.
• Minimum three years of Quality Assurance and supervisory experience.
• Good problem-solving and project management skills.
• Good oral and written communication skills.
• Ensures consistent, dependable attendance and demonstrates a willingness to accommodate non-standard work hours as necessary.
• Capable of effectively managing job-related stress and fostering productive workplace interactions.
• High degree of communication ability, both oral and written to both managers and plant personnel.
• Good interpersonal skills.
• Design of experiment knowledge a plus.
• Proficient statistical and analytical skills.
• Ability to differentiate color.
• Possess certification in quality management system auditing.