#982 - Cloud Operations Engineer – EWOK (RTB & Support)

Responsibilities

• Provide on-call and RTB support for the EWOK platform.
• Contribute to feature development and platform improvements.
• Support tech refresh and security initiatives.
• Diagnose and resolve issues across application and infrastructure layers.
• Strengthen monitoring, alerting, and operational documentation.
• Uphold engineering quality and operational best practices.

Requirements

• 5–10 years of professional software or cloud operations engineering experience.
• Proven, verifiable results operating production services — e.g., measurable reliability gains, faster incident resolution, or automation that reduced operational load.
• Strong programming skills in Go and Python; Java or Scala a plus.
• Deep understanding of AWS cloud deployment at the infrastructure and engineering level.
• Comfortable with cloud infrastructure fundamentals (Lambda, VPC, deployment flows).
• Very comfortable with on-call rotations and RTB operations.
• Experience building and/or leveraging AI agents (e.g., agentic workflows, LLM-based automation, AI-assisted engineering tools) to improve productivity and outcomes.
• Technology Stack: Languages - Go (Golang), Python, Java, Scala; AWS services - Lambda, CloudWatch, VPC, and related infrastructure; Cloud deployment and infrastructure fundamentals; Observability, on-call, and incident tooling.

Benefits

• Hybrid work: 2-3 times per week in the office / remote work.
• Competitive salary in USD.
• Type of contract: Independent Contractor with Venon Solutions LLC.
• Contract duration: Long-term.
• 2 weeks of PTO (paid time off).
• Paid Holidays: from the Client's calendar (USA).
• Working hours: Full-time office working hours, fully committed.