9123 - Senior Systems Administrator

About the role

The selected candidate will be a highly motivated individual who works well as part of multi-disciplinary Agile teams in support of both operational support, system configuration, and software development activities. Candidate must have strong analytical, troubleshooting skills. Candidate should have experience in performing a variety of routine and advanced project tasks applied to specialized systems administration activities.

Responsibilities

• Direct the work of other system administrators to provide the day-to-day system administration to include system and resource optimization and user assistance.
• Serve as a point of contact for end-users and evaluate vendor products.
• Assist a development team with the installation and administration of development, test, and operational environments.
• Maintain system documentation, tune system performance, install system wide software, and allocate mass storage space.
• Provide on-demand assistance, within normal duty hours, when questions arise.
• Interact with users and evaluate vendor products.
• Develop and monitor policies and standards for allocation related to the use of computing resources.
• Work under general direction and provide technical solutions to a wide range of difficult problems.

Requirements

• Optimize system operation and resource utilization and perform system capacity analysis and planning.
• Document, track, and monitor problems to ensure a timely resolution.
• Provide support for incident, problem, and request management processes leveraging the ITIL service framework and best-business practices.
• Identify, research, and resolve technical problems.
• Perform all procedures necessary to ensure the safety of information systems assets and to protect systems from intentional or inadvertent access or destruction.
• Manually apply patches that have been tested and approved as needed.
• Responsible for all activities related to the administration of Windows Server environments.
• Monitor and manage system resources, including CPU usage, disk usage, and response times to maintain operating efficiency.
• Increase system administrator efficiency and accuracy via the use of automated tools and scripts, develop system administrator procedures and conduct system administrator training and skill assessment.
• Develop and monitor policies and standards for allocation related to the use of computing resources.

Qualifications

• Bachelor’s degree in Business, Management, Engineering, Computer Science, or related discipline.
• 5+ years of administrative experience with Windows Server and/or Redhat.
• Background implementing and supporting the administration of DoD or commercial cloud infrastructure, to include application, Tomcat, and network diagnostics.
• Experience implementing and monitoring system-level DISA STIG compliance and integration.
• Experience with Bash and PowerShell scripting.
• Experience with Java upgrades, libraries, and diagnostics.
• Experience with Tomcat installation, configuration, and upgrades.
• Experience using Jira, ITSM, or other trouble ticket management software.
• General technical understanding of how to deploy web application changes at the server level.
• Availability to support mission requirements after core business hours, particularly Thursday evenings.
• Some experience participating in software testing activities.
• Prior experience directing the work of other System Administrators.
• Excellent communication and customer service and support skills.
• Proven track record of positive stakeholder interaction / collaboration.