911 Systems Administrator

About the role

Keeping Critical Technology Ready When Every Second Counts.
Do you enjoy solving complex technical challenges and ensuring mission-critical systems operate at peak performance? At NCT9-1-1, we're seeking a skilled and forward-thinking 9-1-1 Systems Administrator to help manage and support the technology infrastructure that powers emergency communications across our region.

Key Responsibilities

• Maintain critical server, storage, and virtual infrastructure environments.
• Support enterprise applications and systems that enable emergency communications operations.
• Monitor system performance and proactively resolve issues before they affect users or services.
• Strengthen cybersecurity, data protection, and business continuity capabilities.
• Collaborate with internal teams, vendors, and partner agencies to support technology initiatives and infrastructure improvements.

Who We’re Looking For

The ideal candidate is: - A systems professional who enjoys troubleshooting and solving complex technical challenges. - A proactive thinker who identifies risks and opportunities before they become problems. - A detail-oriented administrator who values reliability, security, and operational excellence. - A collaborative team member who communicates effectively with technical and non-technical stakeholders.

Minimum Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems, or a related field.
• At least 3 years of professional experience supporting enterprise servers, systems, or network infrastructure.
• Experience with server operating systems, virtualization technologies, backup and recovery solutions, and enterprise network services.
• Working knowledge of Microsoft SQL Server, directory services, systems monitoring tools, and network technologies.
• Valid state-issued driver's license required.
• Industry-recognized certifications in systems administration, networking, virtualization, storage, or related technologies are desirable.

Salary Range

$75,000 – $85,000 annually, depending on qualifications and experience.

Equal Employment Opportunity Employer

NCTCOG is an equal opportunity employer/program. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, veteran status, and other classifications covered under federal, state, or local laws.

Background Check & Drug Testing

All selected candidates must undergo a pre-employment background check and drug screening. Background checks include national criminal background check, employment history, motor vehicle record check, social security verification, education verification, and other elements as needed. NCTCOG is committed to a safe and drug free workplace and performs pre-employment substance abuse testing. All new hires are required to undergo a drug test which detects the presence of illegal drugs for months prior to testing. We appreciate your cooperation in keeping NCTCOG safe and drug free. In order to receive an offer of employment from NCTCOG, selected candidates must successfully pass the pre-employment background check and drug screening.

E-Verify

The North Central Texas Council of Governments participates in the federal E-Verify program in order to verify a new employee's authorization to work in the United States. Applicants must be lawfully authorized to work in the U.S.

Statement Concerning Employment in a Job Not Covered by Social Security

Be advised if you are hired by NCTCOG, your earnings from this job are not covered under Social Security (i.e., you will not pay Social Security taxes). This means that you will not earn credits for Social Security retirement or disability benefits in this job. If you retire or become disabled, and you are eligible for a Social Security benefit based on other work, your earnings from this job will not be used to compute your Social Security benefit. Your earnings from this job are subject to Medicare taxes and will count for purposes of the Medicare program. For more information on how you may qualify for Social Security benefits, visit www.ssa.gov.