911 DISPATCHER - POLICE DEPT.

About the role

This is general public safety work involving the responsibility of answering routine and emergency police/fire calls and for associated dispatching necessary police/fire personnel and equipment resources. The position is within the Police Services Department, Dispatch Division, located in the City of Crestview Police Department, FL.

Responsibilities

• Receives and records all incoming calls and dispatches police/fire department vehicles and personnel as required.
• Monitors police/fire vehicles as to time and locations.
• Receives and relays messages, types forms and posts general information sheet items.
• Makes periodic test reading of communications circuits.
• Maintains all FCIC and NCIC training requirements and records.
• Performs other related duties as directed.
• Any one position may not include all of the duties listed, nor do the examples cover all the duties which may be assigned.

Requirements

Education (or equivalent): High School Diploma or Florida approved GED.

Required Certification: 911 Safety Telecommunicator Certification within one year of hire.

Skills

• Possess thorough knowledge of dispatching principles and procedures.
• Considerable knowledge of City boundaries, public facilities, and fire districts.
• Ability to communicate clearly and concisely both orally and in writing.
• Possess a Florida Operator license.

Benefits

• Health, Life, Dental, & Vision Insurance: Health insurance is fully covered by the employer for employees, with optional 50% employer-paid dental and employee-paid vision coverage available.
• Flexible Spending Accounts: Flexible spending accounts are offered for your convenience.
• Retirement Plan: A pension‑style plan is available, subject to specific terms.
• Supplemental Benefits: Employees are eligible for additional benefits such as life insurance, short‑term and long‑term disability, and long‑term care through Allstate and AFLAC.
• Paid Time Off (PTO): PTO is earned monthly based on an accrual system.
• Holidays: Enjoy 13 city‑paid holidays each year.
• Deferred Compensation: A 457b plan is available for deferred compensation.

Pay

Salary: $41,475.20 annually.

Schedule

Full‑time position.