911 Dispatcher, EMT/Paramedic - Part Time
for each section heading.
We need to use - for any list of duties/requirements/benefits, and
for prose.
We must preserve all substantive information; do not invent or summarize away detail.
We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The "If you feel..." is application instruction, drop.
Also drop "Minimum rate of $29.58 Hourly" maybe part of Pay section.
We need to include Pay section only if posting actually states them. Yes, they state minimum rate $29.58 hourly and explanation. So include Pay section with that info.
Benefits section: they mention comprehensive benefits package; include that.
Schedule: no info, so omit.
Now we need to decide what goes where.
About the role: first paragraph about team members, mission, culture. Could be one
.
Responsibilities: combine the paragraph after "Performs dispatch functions..." and the "A day in the life..." list. Could be a
of duties. But we need to preserve all substantive information; we can turn each sentence into - . However we must not lose any detail. Could combine both paragraphs into list items.
But we need to ensure we don't create filler. We'll produce a
with each duty as - . Might be many items; that's okay.
Requirements: Education, Knowledge, Skills and Abilities Required list. Also Licenses and Certifications Required. Could combine into one Requirements section with subheadings? But we only allowed headings
for sections; we could have subheadings not allowed? Probably better to keep as one Requirements section with list items combining both required education/skills and licenses.
Qualifications: Preferred qualifications (Education, Knowledge, Skills and Abilities Preferred). Could be a separate section.
Skills: maybe we could separate but we already have skills in required and preferred. Could omit separate Skills section to avoid thin.
Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay.
Now we need to format.
Let's extract details.
About the role paragraph:
"Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change."
We'll put that in a
.
Responsibilities: We need to list duties.
First paragraph after intro: "Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership."
Then "A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes" followed by list:
- Receives and processes incoming and outgoing telephone and radio communication.
- Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner.
- Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations.
- Complies with all local, state, and federal laws, regulations, and guidelines.
- Records all requests for service through handwritten and computer entries.
- Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions.
- Dispatches units employing radio, telephone, or other equipment provided, following established protocols.
- Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests.
- Escalates concerns and complaints related to outsourced service requests to the chain of command promptly.
- Maintains the status and location of all units and personnel at all times.
- Manages resource requests for large-scale incidents when requested.
- Works with county Office of Emergency Management and NJ EMS Task Force representatives.
- Communicate with and respond to requests from other dispatch centers.
- Communicate and document all relevant information between the prehospital providers and receiving facilities.
- Maintains hospital diversion logs and provides notifications to stakeholders when appropriate.
- Troubleshoot all communications equipment problems and notify the appropriate service agency for repair.
- Submits event reports as needed.
- Validate documentation (e.g., PCS forms) by established protocols.
- Other duties and/or projects as assigned.
- Adheres to HMH Organizational competencies and standards of behavior.
We need to keep each as
- . Ensure we preserve punctuation.
Now Requirements: Education, Knowledge, Skills and Abilities Required list:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services.
- Working knowledge of the radio system and its components.
- Working understanding of radio broadcast procedures.
- Familiarity with FCC Rules and Regulations.
- Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Licenses and Certifications Required:
- Emergency Medical Technician Certification New Jersey or Paramedics Certification.
- AHA Basic Health Care Life Support HCP Certification.
- Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness.
- Basic Tele-communicator Certification within 3 months of entering position.
- Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.
We'll combine these into a single
under Requirements.
Qualifications (Preferred):
- Experience working with case managers and insurance providers.
- Knowledge of county geo-political boundaries, major highways, and landmarks.
- Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. (Note: this repeats some required but okay.)
We'll put as .
Benefits: paragraph: "In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits."
We'll put in .
Pay: The posting includes: "Minimum rate of $29.58 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to Labor Market Data Compensation is benchmarked against market data to ensure competitiveness. Experience Years of relevant work experience. Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills Demonstrated proficiency in relevant skills and competencies. Geographic Location Cost of living and market rates for the specific location. Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits."
Wait that last sentence repeats benefits; we already have benefits section. Might be duplicate; we can ignore duplicate.
We need to preserve all substantive information; but we should not repeat same info. We'll include the pay details: minimum rate $29.58 hourly, plus explanation about pay transparency, factors influencing pay, etc. We'll keep as
maybe multiple paragraphs.
We must not include boilerplate like "Experience Years of relevant work experience." That seems like a heading from a template but it's actually part of the pay explanation; it's substantive? It's describing factors that affect pay. We'll keep it as part of the paragraph.
Thus Pay section:
Pay
then with the text.
We need to ensure we don't include any application instructions or boilerplate like EE
for prose. We must preserve all substantive information; do not invent or summarize away detail. We must remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. The "If you feel..." is application instruction, drop. Also drop "Minimum rate of $29.58 Hourly" maybe part of Pay section. We need to include Pay section only if posting actually states them. Yes, they state minimum rate $29.58 hourly and explanation. So include Pay section with that info. Benefits section: they mention comprehensive benefits package; include that. Schedule: no info, so omit. Now we need to decide what goes where. About the role: first paragraph about team members, mission, culture. Could be one
. Responsibilities: combine the paragraph after "Performs dispatch functions..." and the "A day in the life..." list. Could be a
- of duties. But we need to preserve all substantive information; we can turn each sentence into
- . However we must not lose any detail. Could combine both paragraphs into list items.
But we need to ensure we don't create filler. We'll produce a
- with each duty as
- . Might be many items; that's okay.
Requirements: Education, Knowledge, Skills and Abilities Required list. Also Licenses and Certifications Required. Could combine into one Requirements section with subheadings? But we only allowed headings
for sections; we could have subheadings not allowed? Probably better to keep as one Requirements section with list items combining both required education/skills and licenses. Qualifications: Preferred qualifications (Education, Knowledge, Skills and Abilities Preferred). Could be a separate section. Skills: maybe we could separate but we already have skills in required and preferred. Could omit separate Skills section to avoid thin. Thus sections: About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay. Now we need to format. Let's extract details. About the role paragraph: "Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change." We'll put that in a
. Responsibilities: We need to list duties. First paragraph after intro: "Performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up timely on discrepancies. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units, and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership." Then "A day in the life of an EMS Dispatcher III at Hackensack Meridian Health includes" followed by list: - Receives and processes incoming and outgoing telephone and radio communication. - Differentiates between routine and priority messages, and initiates and follows through on responses as required in a prompt, professional, and caring manner. - Maintains confidentiality and abides by all HIPAA and patient privacy policies and regulations. - Complies with all local, state, and federal laws, regulations, and guidelines. - Records all requests for service through handwritten and computer entries. - Processes requests for 9-1-1 services, including providing emergency medical call screening, and pre-arrival instructions. - Dispatches units employing radio, telephone, or other equipment provided, following established protocols. - Coordinates requests outsourced to partner agencies including maintaining records of outsourced service requests. - Escalates concerns and complaints related to outsourced service requests to the chain of command promptly. - Maintains the status and location of all units and personnel at all times. - Manages resource requests for large-scale incidents when requested. - Works with county Office of Emergency Management and NJ EMS Task Force representatives. - Communicate with and respond to requests from other dispatch centers. - Communicate and document all relevant information between the prehospital providers and receiving facilities. - Maintains hospital diversion logs and provides notifications to stakeholders when appropriate. - Troubleshoot all communications equipment problems and notify the appropriate service agency for repair. - Submits event reports as needed. - Validate documentation (e.g., PCS forms) by established protocols. - Other duties and/or projects as assigned. - Adheres to HMH Organizational competencies and standards of behavior. We need to keep each as
- . Ensure we preserve punctuation.
Now Requirements: Education, Knowledge, Skills and Abilities Required list:
- High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
- Minimum of 3 years of experience in dispatching law enforcement, fire department, or EMS services.
- Working knowledge of the radio system and its components.
- Working understanding of radio broadcast procedures.
- Familiarity with FCC Rules and Regulations.
- Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies.
- Excellent written and verbal communication skills.
- Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Licenses and Certifications Required:
- Emergency Medical Technician Certification New Jersey or Paramedics Certification.
- AHA Basic Health Care Life Support HCP Certification.
- Certified in ICS 100 and ICS 200 Certification and Hazmat Awareness.
- Basic Tele-communicator Certification within 3 months of entering position.
- Emergency Medical Dispatcher Certification (NJ State Approved) within 3 months of entering position.
We'll combine these into a single
- under Requirements.
Qualifications (Preferred):
- Experience working with case managers and insurance providers.
- Knowledge of county geo-political boundaries, major highways, and landmarks.
- Familiarity with computer-aided dispatch, dispatch software, UHF/VHF, and other radio frequencies. (Note: this repeats some required but okay.)
We'll put as
- .
Benefits: paragraph: "In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits."
We'll put in
. Pay: The posting includes: "Minimum rate of $29.58 Hourly HMH is committed to pay equity and transparency for our team members. The posted rate of pay in this job posting is a reasonable good faith estimate of the minimum base pay for this role at the time of posting in accordance with the New Jersey Pay Transparency Act and does not reflect the full value of our market-competitive total rewards package. The starting rate of pay is provided for informational purposes only and is not a guarantee of a specific offer. Posted hourly rates may be stated as an annual salary in the offer and posted annual salaries may be stated as an hourly rate in the offer, depending on the level and nature of the job duties and credentials of the candidate. The base compensation determined at the time of the offer may be different than the posted rate of pay based on a number of non-discriminatory factors, including but not limited to Labor Market Data Compensation is benchmarked against market data to ensure competitiveness. Experience Years of relevant work experience. Education and Certifications Level of education attained, including specialized certifications, credentials, completed apprenticeship programs or advanced training. Skills Demonstrated proficiency in relevant skills and competencies. Geographic Location Cost of living and market rates for the specific location. Internal Equity Compensation is determined in a manner consistent with compensation ranges for similar roles within the organization. Budget and Grant Funding Departmental budgets and any grant funding associated with the job position may impact the pay that can be offered. Some jobs may also be eligible for performance-based incentives, bonuses, or commissions not reflected in the starting rate. Certain positions may also be eligible for shift differentials for work performed on evening, night, or weekend shifts. In addition to our compensation for full-time and part-time (20+ hours/week) job positions, HMH offers a comprehensive benefits package, including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits." Wait that last sentence repeats benefits; we already have benefits section. Might be duplicate; we can ignore duplicate. We need to preserve all substantive information; but we should not repeat same info. We'll include the pay details: minimum rate $29.58 hourly, plus explanation about pay transparency, factors influencing pay, etc. We'll keep as
maybe multiple paragraphs. We must not include boilerplate like "Experience Years of relevant work experience." That seems like a heading from a template but it's actually part of the pay explanation; it's substantive? It's describing factors that affect pay. We'll keep it as part of the paragraph. Thus Pay section:
Pay
thenwith the text. We need to ensure we don't include any application instructions or boilerplate like EE
- . Might be many items; that's okay.
Requirements: Education, Knowledge, Skills and Abilities Required list. Also Licenses and Certifications Required. Could combine into one Requirements section with subheadings? But we only allowed headings