831-Clerk, Operations Office-CoPack

Responsibilities

• Provides customer service assistance to customers and manages incoming calls
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
• Processes daily delivery appointments
• Processes completed loads
• Sets up daily delivery appointments
• Resolves any issues with shipping and/or receiving with internal staff
• Fills out paperwork daily
• Follows corporate and site-specific Good Manufacturing Practices and reports noncompliance when observed
• Observes all company safety rules and assists in enforcement as appropriate
• Performs other duties as assigned

Requirements

• High School Diploma or GED; or equivalent combination of experience and education
• 3 months’ verifiable customer service experience REQUIRED

Skills

• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Ability to effectively multi-task
• Detail oriented
• Ability to lift up to 40 lbs.
• Self-motivated
• Ability to multitask
• Flexible schedule a must
• Positive approach to assigned tasks

Qualifications

• Bilingual (English/Spanish) a plus