812081 Systems Engineer $200,000.00

About the role

We are seeking an experienced Cisco Voice Engineer to support a mission critical, technology driven program for a key Government customer. This role focuses on designing, deploying, securing, and sustaining enterprise level Cisco Unified Communications solutions across a complex, highly secure environment.

Responsibilities

• Design, test, and deploy new Cisco Voice infrastructure (CUCM, Unity Connection, IM&P, UCCX)
• Implement next generation voice system technologies and support first article engineering
• Participate in security accreditation activities for all voice systems
• Manage PKI/certificate requirements across Cisco UC components
• Perform system upgrades, patching, and lifecycle maintenance for hardware and software
• Provide engineering support for new site standups, including dial plan design and endpoint provisioning
• Design, test, and deploy call center technologies (UCCX/UCCE), including user training and transition planning
• Execute tasks related to call routing, SIP trunking, SRST, CUBE, and gateway configuration
• Collaborate with customers and internal teams to gather and refine system requirements
• Ensure compliance with enterprise standards, policies, and security procedures
• Work within a large scale enterprise IT environment with responsibilities specific to Cisco Voice and Unified Communications
• Partner with network engineering and telecom teams on integration activities involving telephony, call center systems, and network infrastructure
• Support secure communications devices and infrastructure, including VoIP phones, STEs, Viper phones, encryption devices, POTs/ISDN/leased lines, conference bridges, and call management servers

Requirements

• Position requires a Top Secret (TS/SCI) Clearance with a Polygraph
• Bachelor's or Master's degree in Computer Science, IT, Engineering, or related field
• Minimum of six (6) years of relevant Voice/UC engineering experience
• Strong technical expertise in:
  • SIP signaling and call flows
  • Secure Real Time Transport Protocol (SRTP)
  • SIP, MGCP, H.323
  • TCP/IP networking
  • MPLS transport environments
  • DNS and DHCP
  • RTP media handling
• Experience supporting secure, enterprise scale voice environments
• Ability to troubleshoot complex call routing, signaling, and interoperability issues
• Strong communication skills for documentation, requirements analysis, and customer interaction

Qualifications

• Advanced expertise in SIP signaling, call flows, and multi vendor integration
• Experience with H.323 in mixed protocol environments
• Cisco Certified Collaboration Professional (CCCP) or equivalent Cisco Collaboration certifications:
  • CCNP Collaboration
  • CCIE Collaboration (highly desirable)
• Avaya Communications Certification or experience supporting Avaya platforms in hybrid Cisco/Avaya environments
• Experience with secure communications devices (VoIP endpoints, STEs, Viper phones, encryption devices)
• Familiarity with government security accreditation processes and PKI/certificate management
• Experience designing or supporting call center technologies (Cisco UCCX/UCCE or Avaya equivalent)

Benefits

• Outstanding Salaries
• Retirement:
  • Full Vanguard 401k Plan with a full scope of investment options
  • 100% employer matched contribution up to 6% of employee's salary
  • Ability to max out 401k savings $57k ($63.5k if over 50)
  • Employees receive B4Corp phantom stock each year (2-year vesting period)
• Insurance:
  • Medical – United Health Care (UHC) (multiple plan options)
  • Dental – United Concordia (UC) Flex Plan
  • Vision – Vision Service Plan Insurance Co (VSP) Signature Plans
  • Mutual of Omaha short-term disability (60% of salary up to $2,000.00/week)
  • Mutual of Omaha long-term disability (60% of salary up to $10,000.00/month)
  • Mutual of Omaha life insurance ($200,000.00)
• Employee Referral Bonus: Refer a friend or a coworker and receive $3,000 per year for every year the person works for B4CORP
• Paid Time Off (PTO): Seven weeks of leave per year (including ten federal holidays)
• Flexible work schedule with comp time (with customer approval)

Pay and Schedule

• Salary: Up to $200,000.00 per year
• Core Hours: 9am to 4pm
• Location: Herndon VA