(742) Customer Service Representative
About the role
The Customer Service Representative performs clerical duties such as answering phone calls, greeting clients and families, checking in clients (virtually or in person), scheduling appointments, insurance verification, completing financial reviews, processing payments (payment plans and copays), data entry, completing reports, providing productivity measures, coordinating provider appointments, managing schedules, and providing reminder calls. The role involves working with various workstations, interacting with individuals and agencies, and collaborating with medical and clinical teams within Guadalupe County. Located in Seguin, TX, Guadalupe County. Join our dynamic and enthusiastic team dedicated to continuously improving the health and independence of the persons we serve.
Responsibilities
- Answer phone calls
- Greet clients and families
- Check in clients (virtually or in person)
- Schedule appointments
- Insurance