6815 - Assistant Store Manager PT

About the role

Lids Sports Group is a leading licensed sports retailer in North America, operating over 1,300 stores. This position is for Assistant Store Managers who will lead and engage the team, fostering a passionate environment for sports and fashion.

Principal Duties & Responsibilities

• Act as Manager on Duty for employee scheduling and handling customer complaints when the Store Manager is not present.
• Manage store associates through LIDS Training Programs, goal setting, and regular follow-up.
• Administer disciplinary measures, including warnings, when the Store Manager is not present.
• Engage team members by creating a fun and productive environment and explaining how their work contributes to the store and Lids.
• Contribute to a respectful and inclusive team environment by establishing supportive relationships and adhering to Lids Brand Standards.
• Schedule and staff the store, including calling in associates for unexpected peaks, and participate in LIDS Training Programs.
• Aid in recruiting and training store personnel on proper operations and procedures.
• Encourage store associates' compliance with company policies, procedures, and guidelines, including safekeeping of company assets.
• Execute operations-focused directives, promotions, and initiatives from Lids HQ.
• Maintain a safe work environment, manage store technology, and ensure store facilities are maintained.
• Manage cash transactions, including opening and closing the till, and prepare the store for inventory audits.
• Protect company assets according to LIDS Retail policies and manage store inventory, including receiving, transferring, and conducting product counts.
• Execute optimal layout and visual merchandising strategies, including managing window activations and seasonal merchandise changes.
• Operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
• Communicate effectively with customers, employees, and other personnel, and adhere to current visual guidelines.
• Resolve customer feedback and issues in the moment, including customer escalations and urgent requests, and ensure customers have the opportunity to participate in Lids membership programs or special offers.
• Protect company assets according to LIDS Retail policies and manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
• Execute special pricing signage and promotional presentations during operating hours to align with overall product sell-through strategy.

Job Required Knowledge & Skills

• Established ability to produce sales results while minimizing loss.
• Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
• Ability to work unsupervised.

What We Offer

• Employee discounts and perks.
• Career development opportunities and professional training programs.
• A collaborative, innovative, and team-oriented work environment.
• Early Wage Access options for added financial flexibility.

Physical Demands & Requirements

• Occasionally lift up to 50 pounds.
• Occasionally climb a ladder and work with hands overhead.
• Constantly stand on shift.
• Frequently walk on shift.
• Frequently hear and communicate verbally with customers, employees, and other personnel.
• Frequently visually observe the store and read written or digital information.
• Frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Additional Information

• Pay Transparency Statement: The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors.
• Employment Requirements: Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards.
• Equal Employment Opportunity: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.