6438 - Assistant Store Manager FT
Lids · West Des Moines, IA · 2 wk ago
SalesFull-time
About the role
As an Assistant Store Manager, you will be responsible for overseeing store operations, managing staff, and ensuring customer satisfaction. This position is full-time and located in West Des Moines, IA.Responsibilities
- Oversee daily store operations to ensure compliance with policies and procedures.
- Manage and develop a team of store associates to achieve sales goals and maintain high standards of customer service.
- Handle customer complaints and resolve issues promptly and effectively.
- Ensure store cleanliness and adherence to safety protocols.
- Prepare and present weekly reports to upper management.
Requirements
- A minimum of 2 years of retail management experience.
- Proven ability to lead and motivate a team.
- Strong communication skills, both verbal and written.
- Ability to work flexible hours including evenings and weekends.
- Valid driver’s license and reliable transportation.
Qualifications
- High school diploma or equivalent.
- Experience in a fast-paced retail environment.
- Knowledge of POS systems and inventory management.
Skills
- Customer service orientation.
- Problem-solving abilities.
- Time management and organizational skills.
- Effective interpersonal skills.
Benefits
- Comprehensive health insurance coverage.
- Flexible spending accounts (FSAs).
- Retirement savings plan with employer match.
- Discounts on company products and services.