6115 - Assistant Store Manager PT
Lids · San Antonio, TX · 4 wk ago
Business DevelopmentPart-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title. Must not include Job ID etc. Remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Content:
- Brief Description Assistant Store Manager (maybe not needed)
- About Our Company: description of Lids Sports Group.
- General Position Summary: description of role.
- Principle Duties & Responsibilities: with subsections People & Training, Customer Experience, Operations, Product & Inventory Management.
- Job Required Knowledge & Skills: bullet list? Actually sentences.
- What We Offer: bullet list? Actually sentences.
- Physical Demands & Requirements: bullet list? Actually sentences.
- Reports To: Store Manager
- Additional Information: Employment Requirements, etc.
- Equal Employment Opportunity etc (boilerplate to remove)
- Notice to Applicants etc (boilerplate)
- Need Accessibility Assistance? (boilerplate)
We need to produce sections: About the role (maybe corresponds to General Position Summary + About Our Company? Actually "About the role" could be General Position Summary. "About Our Company" could be separate but not a required heading; we could put under About the role? The instructions: use for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should include headings only if we have content.
We need to decide which sections to include:
- About the role: we have General Position Summary (description). Also maybe About Our Company could be part of About the role? But we could also include a separate "About the Company" but not in list. Since only those headings allowed, we should put company description under About the role or maybe under Responsibilities? Better to put under About the role.
- Responsibilities: we have Principle Duties & Responsibilities with subpoints. So we can create a
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we should include headings only if we have content.
We need to decide which sections to include:
- About the role: we have General Position Summary (description). Also maybe About Our Company could be part of About the role? But we could also include a separate "About the Company" but not in list. Since only those headings allowed, we should put company description under About the role or maybe under Responsibilities? Better to put under About the role.
- Responsibilities: we have Principle Duties & Responsibilities with subpoints. So we can create a - list of duties. Could break into sub-sections? Not required; just list.
- Requirements: we have Employment Requirements (legal authorization, etc.) plus Physical Demands & Requirements? Physical Demands could be under Requirements or maybe separate but not in list. Since we have Requirements heading, we can include both employment requirements and physical demands.
- Qualifications: maybe Job Required Knowledge & Skills could be under Qualifications or Skills. The list includes Knowledge & Skills. Could treat as Skills. But we have both Qualifications and Skills headings allowed. We could put Knowledge & Skills under Skills, and maybe Qualifications could be empty? Better to not create empty sections. So we could put Knowledge & Skills under Skills, and maybe Qualifications could be omitted if no distinct qualifications beyond skills. However we have "Job Required Knowledge & Skills" which is basically skills. So we can put that under Skills.
- Benefits: we have What We Offer: Employee discounts and perks, Career development opportunities..., Collaborative environment, Early Wage Access options. That's benefits.
- Pay: not specified; we should not include Pay section because no specific pay info.
- Schedule: not specified; do not include.
Thus sections: About the role, Responsibilities, Requirements, Skills, Benefits.
We need to ensure we preserve all substantive information. Let's extract.
About the role: combine General Position Summary and About Our Company? The About Our Company is about company, not role. But we could still include it under About the role as context. However the instruction: "About the role" heading likely for role summary. But we can include company description there as it's substantive. Might be okay.
Let's craft:
About the role
At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.
That preserves both.
Responsibilities: list all duties from Principle Duties & Responsibilities.
We need to extract bullet points.
People & Training:
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
- Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
- Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
- Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
- Other duties as assigned.
Customer Experience:
- Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
- Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
Operations:
- Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
- Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
- Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
- Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
- Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
- Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
- Open and close the store as required following the procedures per the Operations P&P Manual.
Product & Inventory Management:
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
- Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
- Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
- Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
- Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
- Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.
We'll combine all into a single - list.
Requirements: include Employment Requirements and Physical Demands & Requirements.
Employment Requirements:
- Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards.
- Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position.
- Current or future employment-based visa sponsorship is not available for this role.
Physical Demands & Requirements:
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- Ability to constantly stand on shift.
- Ability to frequently walk on shift.
- Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
- Ability to frequently visually observe the store and read written or digital information.
- Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.
We'll put these as list items.
Skills: Job Required Knowledge & Skills:
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to work unsupervised.
We'll list.
Benefits: What We Offer:
- Employee discounts and perks.
- Career development opportunities and professional training programs.
- A collaborative, innovative, and team-oriented work environment.
- Early Wage Access options to provide added financial flexibility.
We'll list.
We must not include sections like Pay, Schedule.
We must not include boilerplate like EEO, Notice to Applicants, Need Accessibility Assistance? Actually we included the accommodation contact in Physical Demands; that's okay as it's part of that section. The rest we remove.
Now produce HTML fragment: only the sections with
and content.
We'll wrap each section in maybe but not required. Just output headings and content.
Let's craft:
About the role
...
...
Responsibilities
- ...
...
Requirements
- ...
...
Skills
- ...
...
Benefits
- ...
...
Make sure to preserve all details exactly as in text, but we can rephrase slightly? Must preserve ALL substantive information; do NOT invent or summarize away detail. So we should keep the exact wording, not paraphrase. However we can keep the same meaning but must not lose detail. Safer to copy the sentences verbatim.
Let's copy each bullet exactly as in posting.
Check each bullet for exact phrasing.
From People & Training:
- "Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present."
- "Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present."
- "Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager."
- "Engage team members
About the role
At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style.
At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.
That preserves both. Responsibilities: list all duties from Principle Duties & Responsibilities. We need to extract bullet points. People & Training: - Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.) - Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property. - Other duties as assigned. Customer Experience: - Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education. - Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. - Maintain a professional appearance consistent with Company Dress Code Policy. Operations: - Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ). - Understand and adhere to Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed. - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. - Open and close the store as required following the procedures per the Operations P&P Manual. Product & Inventory Management: - Protect Company assets within guidelines of LIDS Retail policies. - Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. - Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. We'll combine all into a single- list.
Requirements: include Employment Requirements and Physical Demands & Requirements.
Employment Requirements:
- Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards.
- Being legally authorized to work in the United States or Canada is a pre-condition of employment for this position.
- Current or future employment-based visa sponsorship is not available for this role.
Physical Demands & Requirements:
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- Ability to constantly stand on shift.
- Ability to frequently walk on shift.
- Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
- Ability to frequently visually observe the store and read written or digital information.
- Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquires related to reasonable accommodations, please contact HR@Lids.com.
We'll put these as list items.
Skills: Job Required Knowledge & Skills:
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to work unsupervised.
We'll list.
Benefits: What We Offer:
- Employee discounts and perks.
- Career development opportunities and professional training programs.
- A collaborative, innovative, and team-oriented work environment.
- Early Wage Access options to provide added financial flexibility.
We'll list.
We must not include sections like Pay, Schedule.
We must not include boilerplate like EEO, Notice to Applicants, Need Accessibility Assistance? Actually we included the accommodation contact in Physical Demands; that's okay as it's part of that section. The rest we remove.
Now produce HTML fragment: only the sections with
and content. We'll wrap each section in maybe but not required. Just output headings and content. Let's craft:
About the role
...
...
Responsibilities
- ... ...
Requirements
- ... ...
Skills
- ... ...
Benefits
- ... ...