Jobs · Business Development · Washington

6123 - Assistant Store Manager PT

Lids · Kennewick, WA · 4 wk ago
Business DevelopmentPart-time
We need to output HTML fragment with sections: About the role? Actually we need to use headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections with real content. We have job description: "Brief Description Assistant Store Manager About Our Company ..." The content includes sections: About Our Company, General Position Summary, Principal Duties & Responsibilities (with sub-sections People & Training, Customer Experience, Operations, Product & Inventory Management), Job Required Knowledge & Skills, What We Offer, Physical Demands & Requirements, Reports To, Additional Information, etc. We need to map to allowed headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We should not repeat job title as heading. We need to preserve all substantive info. We need to decide which sections to include. - About the role: could combine "Brief Description Assistant Store Manager" and "General Position Summary" maybe. Also "About Our Company" could be part of About the role? The instruction: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have those headings if content exists. We need to extract content for each. Responsibilities: from Principal Duties & Responsibilities (People & Training, Customer Experience, Operations, Product & Inventory Management). We'll list as
  • . Requirements: maybe "Job Required Knowledge & Skills" plus "Physical Demands & Requirements"? Also "Employment Requirements" in Additional Information. Could combine. Qualifications: maybe not explicit; but we could treat "Job Required Knowledge & Skills" as Qualifications? However we have separate Skills heading. Could put knowledge & skills under Skills. Requirements could be experience, ability to work unsupervised, etc. Qualifications maybe not present; we could omit if no specific qualifications like degree, etc. The posting does not mention specific qualifications like degree or years experience. So we may omit Qualifications. Skills: we can list "Established ability to produce sales results while minimizing loss. Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. Ability to work unsupervised." Also maybe other skills from duties? But we should keep as per posting. Benefits: "What We Offer" includes comprehensive medical, dental, vision coverage; retirement plan; 100% employer-paid benefits including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program; Paid Time Off; Generous employee discount and exclusive perks; Ongoing career development, including discounted secondary education courses; A collaborative, innovative, and team-oriented work environment; Early Wage Access options; Uncapped monthly bonus potential. Pay: Not mentioned. So we should NOT include Pay section. Schedule: Not mentioned. So omit Schedule. We also need to include maybe "About the role" summarizing the brief description and general position summary. We must not include boilerplate like EEO, legal, etc. Remove those. We must preserve all substantive info; do not invent or summarize away detail. So we need to keep the details as given, but we can format as lists. We need to ensure we don't omit any substantive info from the posting. Let's extract all substantive pieces: - Brief Description Assistant Store Manager (maybe just title, but we don't repeat title as heading; but the brief description may be just "Assistant Store Manager". Not needed. - About Our Company: paragraph about Lids Sports Group, largest licensed sports retailer, 1,300 stores, HQ Indianapolis, premium fan-driven products, officially licensed headwear/apparel, brands, on-demand customization, specialty concept stores, collaborations. - General Position Summary: Assistant Store Managers are heart and soul, cap experts, foster passion, meet customer needs, ensure store areas engaged, accountable for every aspect of retail store performance, achieving key results, creating fun inclusive team, delivering exceptional customer service via expertise. - Principal Duties & Responsibilities: broken into subcategories: People & Training: - Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.) - Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property. - Other duties as assigned. Customer Experience: - Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education. - Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. - Maintain a professional appearance consistent with Company Dress Code Policy. Operations: - Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ). - Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed. - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurately opening and closing the till, using counterfeit protection practices, and making consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. - Open and close the store as required following the procedures per the Operations P&P Manual. Product & Inventory Management: - Protect Company assets within guidelines of LIDS Retail policies. - Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. - Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. Job Required Knowledge & Skills: - Established ability to produce sales results while minimizing loss. - Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. - Ability to work unsupervised. What We Offer: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Physical Demands & Requirements: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquiries related to reasonable accommodations, please contact HR@Lids.com. Reports To: Store Manager Additional Information: - Employment Requirements: Candidates must possess the experience, skills, physical abilities, and qualifications, with or without reasonable accommodation, to perform the essential duties of the role and must be able to meet all applicable employment standards. Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role. - Equal Employment Opportunity (boilerplate) – remove. - Notice to Applicants (privacy) – remove? It's boilerplate/legal; we should remove. - Need Accessibility Assistance? – maybe keep? It's about accommodation; but it's also boilerplate? Might be considered legal/EEO? It's about accessibility assistance; could be considered substantive? It's basically contact for accommodation. Might be considered part of Physical Demands & Requirements? But we already have contact for accommodations. Could keep as a note but it's more about application assistance. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Need Accessibility Assistance?" is about application assistance, likely considered application instructions. So remove. Thus we keep: About the role (About Our Company + General Position Summary), Responsibilities (the four subcategories), Requirements (maybe combine Employment Requirements + Physical Demands & Requirements? Actually Physical Demands & Requirements could be under Requirements or separate? We have no separate heading for Physical Demands; we could put under Requirements or maybe under Skills? But we have Skills heading for knowledge & skills. Requirements could include experience, skills, physical abilities, qualifications, legal authorization. We'll put Requirements heading and include: Employment Requirements paragraph (legal auth, no visa sponsorship) plus Physical Demands & Requirements list. Skills heading: Job Required Knowledge & Skills list. Benefits heading: What We Offer list. We should not include Pay or Schedule. We need to ensure we don't repeat content. Let's craft HTML. Structure:

    About the role

    About Our Company paragraph + General Position Summary paragraph combined? Could separate into two paragraphs but still under same heading. We'll include both paragraphs.

    Responsibilities

    • People & Training: ... maybe we need to keep subheadings? The instruction: use
      • for any list of duties/requirements/benefits. It didn't forbid subheadings inside list items. We could keep subheadings as part of list item text. Or we could create nested lists? Probably simplest: each duty as a list item, but we have many. We'll keep subheadings as part of the item text (e.g.,
      • People & Training: ...
      • ). That preserves info. We need to include all duties exactly as given. Let's list them. We'll need to be careful not to miss any. Let's enumerate each bullet from the posting: People & Training: 1. Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. 2. Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present. 3. Administer the progressive steps of discipline

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