5G Installation and Inventory Expert

What You’ll Be Doing

• Drive your own vehicle to install, repair, and activate 5G equipment at customer locations.
• Provide setup, troubleshooting, and tech support for devices like smartphones and tablets.
• Ensure customer satisfaction through professional, timely service.
• Document service tickets and update software programs as needed.
• Travel to pick up devices and assist with warehouse operations.
• Follow safety protocols and company policies.
• Recommend tech solutions based on customer needs and resolve device issues; upsell Asurion products.
• Meet or exceed key performance indicator metrics for performance goals.

Qualifications

• 1+ years of customer service or retail sales experience preferred.
• Valid driver’s license, one year of driving experience, and a vehicle with storage capacity.
• Comfortable standing, climbing ladders (up to 6 feet), and lifting up to 25 lbs.
• Strong communication skills and basic understanding of supply chain and logistics.
• Able to work flexible hours and weekends 7 days a week between 8 am and 7 pm.

Schedule

Must be willing to work a flexible schedule between 8:00 AM - 7:00 PM daily. Weekend availability is required.