5G Field Expert III

Essential Functions

• Achieve complete customer satisfaction 100% of the time by performing work in a professional, timely and approved manner.
• Accurate daily, weekly, and monthly documentation/reporting of service tickets and installations.
• Complete installations and repairs using power and hand tools.
• Terminate network cable and run cables through walls and ceilings.
• Follow and enforce the Company’s policies and procedures, including the Field Operation guidelines and safety, at all times.
• Use mobile APPs to facilitate installations and service calls.
• Perform miscellaneous duties as assigned.

Qualifications

• Five (5) + years’ experience in installation of Cable TV, Satellite TV, Alarm or Telecom.
• Previous management skills a plus.
• Business to Business (B2B) experience preferred.
• Ability to lift 65 lbs.
• Ability to work off the ground on ladders.
• Maintain valid driver's license and driving record that always meets company standards.
• Must pass background check and drug screen.
• Must have excellent customer service skills.
• Good verbal communications and writing skills.
• Maintains a performance rating of Strong or above.
• Not enrolled in PIP, Written Warning, Final Written Warning or higher disciplinary action.

Work Environment

• Work is performed in indoor and outdoor settings, may be underground or at elevated heights with regular exposure to extreme cold, heat, direct sunlight, dirt, hazardous electrical equipment, and wiring.
• May require working on-call during after-hours and weekends.
• This position may work long hours.
• Some travel may be required.

Benefits

• Company issued vehicle, tools, uniforms, and gas card.
• Paid Training.
• Paid Time Off (holiday and vacation).
• Performance Incentive Bonuses.
• Medical/Dental/Vision/Life/Disability Insurance.
• 401K Retirement Plan with company match.