Jobs · Sales · California

5878 - Assistant Store Manager PT

Lids · Los Angeles, California, United States · 3 wk ago
SalesPart-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "Brief Description Assistant Store Manager About Our Company". The job title is Assistant Store Manager. We should not repeat job title as heading. Use

for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We need to parse content: - About Our Company: description of company. Could be "About the role"? Actually "About Our Company" is about company, not role. Could be "About the role"? The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to map content to these headings. We have "General Position Summary" describing role. That could be "About the role". So we can put that under

About the role

with

. Then "Principle Duties & Responsibilities" with subsections People & Training, Customer Experience, Operations, Product & Inventory Management. That's responsibilities. So we can put under

Responsibilities

with
  • items. Should we keep subheadings? Probably not needed; just list duties. Then "Job Required Knowledge & Skills" is skills/requirements. Could be

    Skills

    or

    Requirements

    . The instruction includes both Requirements and Skills. We have knowledge & skills. Could put under

    Skills

    with
      . Then "What We Offer" includes benefits: employee discount, career development, collaborative environment, Early Wage Access. That's benefits. So

      Benefits

      with
        . Then "Physical Demands & Requirements" maybe could be Requirements? But we already used Requirements maybe for knowledge/skills. Could treat Physical Demands as Requirements? But we have separate "Requirements" heading maybe for qualifications like experience, etc. Not present. Could skip Requirements. Pay: There's a Pay Transparency Statement about hourly range base pay only, varies. That's pay info. Should we include Pay section? The instruction: never create Pay/Schedule/Benefits sections unless posting actually states them. It does state pay: "The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors." That's pay info, albeit vague. It's still stating something about pay. So we can include Pay section with that paragraph. Schedule: Not mentioned explicitly. No schedule info. So skip Schedule. We also have "Reports To Store Manager" and "Additional Information". Could be minor metadata; we can fold into a short

        or drop. Probably include as a short paragraph under maybe "About the role"? But better to drop minor metadata. The instruction: do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

        or drop it. So we can include a short

        for Reports To Store Manager. We must remove boilerplate: EEO, legal, etc. Remove all that. Thus final HTML:

        About the role

        General Position Summary At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance inclusive of achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services.

        Responsibilities

        • Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
        • Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present.
        • Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager.
        • Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
        • Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.)
        • Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present.
        • Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up.
        • Assist in recruiting and training store personnel on proper store operations and procedures.
        • Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to) safekeeping of company inventory, funds and property.
        • Lead, execute and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
        • Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
        • Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
        • Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
        • Maintain a professional appearance consistent with Company Dress Code Policy.
        • Execute operations-focused company-level directives, promotions, and initiatives (e.g. from Lids HQ).
        • Understand and adhere to Policies & Procedures Manual to maintain a safe work environment.
        • Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed.
        • Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
        • Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
        • Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
        • Open and close the store as required following the procedures per the Operations P&P Manual.
        • Protect Company assets within guidelines of LIDS Retail policies.
        • Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
        • Follow all policies to accurately manage store inventory including receiving, transferring, completing price change, and conducting product counts.
        • Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
        • Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
        • Maintain the look and feel of the store through day-to-day VM and store actions (e.g. ensuring product recovery, restock, destock, or minor VM changes.)
        • Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.

        Skills

        • Established ability to produce sales results while minimizing loss.
        • Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
        • Ability to work unsupervised.

        Benefits

        • Generous employee discount and exclusive perks
        • Career development opportunities and professional training programs
        • A collaborative, innovative, and team-oriented work environment
        • Early Wage Access options to provide added financial flexibility

        Pay

        The hourly range for this position represents base pay only. The base pay offered will consider internal equity and may vary depending on the candidate’s geographic region, job-related knowledge, skills, scheduled hours, and experience, among other factors.

        Reports To: Store Manager

        We need to ensure no extra headings like About Our Company etc. We used About the role. Good. Check for any leftover boilerplate: removed EEO, legal, accessibility, etc. We kept "Physical Demands & Requirements"? Not included. Could be considered Requirements but we omitted. Might be okay to drop as not required? The instruction: Prefer a few substantive sections over many thin ones. Physical demands is substantive but we could include under Requirements? However we already have Skills; we could add a Requirements section for physical demands. But we have not used Requirements heading. Could add a Requirements section with physical demands. Let's see if we should include it. The posting includes Physical Demands & Requirements with many bullet points. That's substantive. Should we include a Requirements section? The instruction: include a section ONLY when the posting has real, specific content for it. Yes, we have that. So we should add a Requirements section with those physical demands. We already used Skills for knowledge & skills. So we can add Requirements for physical demands. Thus add:

        Requirements

        • Ability to occasionally lift up to 50 pounds.
        • Ability to occasionally climb a ladder and work with hands overhead.
        • Ability to constantly stand on shift.
        • Ability to frequently walk on shift.
        • Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
        • Ability to frequently visually observe the store and read written or digital information.
        • Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
        • Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
        We should also maybe include the line "For inquires related to reasonable accommodations, please contact HR@Lids.com." That's minor metadata; could fold into short p or drop. We'll drop. Now we have sections: About the role, Responsibilities, Skills, Requirements, Benefits, Pay. Also we have a short p for Reports To Store Manager. Could we fold that into About the role? Probably better to drop or include as a short p after Pay. We'll include a short p:

        Reports To: Store Manager

        Now ensure no duplicate content. Check we didn't miss any responsibilities: we captured all bullet points from each subsection. Let's verify: From People & Training: we captured all 7 bullet points? Let's list original: - Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warning in the absence of the Store Manager. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g. company dress code, etc.) - Responsible for scheduling and staffing the store including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks) and regular follow up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates’ direct compliance of established company policies, procedures and guidelines including (but not limited to

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