5629 - Assistant Store Manager PT
Sales & Customer Experience
The Assistant Store Manager leads service behaviors to produce sales gains and supports Key Performance Indicators (KPIs). They model selling and ensure accurate, timely resolution of customer needs. They maintain visuals including proper merchandising, signage, cleanliness, and store readiness.
Coaching & Performance
The Assistant Store Manager delivers documented feedback on sales performance, recognizing strengths and coaching opportunities. They set expectations aligned with Company objectives and follow up for results. They model professionalism including adherence to the Company Dress Code Policy.
Operations & Expense Control
The Assistant Store Manager protects Company assets by following Lids policies and best practices. They assist with scheduling to provide coverage within wage guidelines. They manage inventory processes including receiving, transfers, price changes, and counts with accurate documentation. They open and close the store per the Operations P&P Manual and maintain records consistent with policy and law. They support and adhere to all Lids policies, procedures, and guidelines.
Job Required Knowledge & Skills
- High school diploma or equivalent plus one year of relevant experience
- Proven ability to drive retail sales while minimizing loss
- Clear, professional verbal communication and strong interpersonal skills
- Computer proficiency and ability to learn retail software and POS systems
- Ability to work independently with sound judgment
Physical and Travel Requirements
- Occasionally lift up to 50 pounds
- Occasionally climb a ladder and work with hands overhead
- Constantly stand on shift
- Frequently walk on shift
- Frequently hear and communicate verbally with customers, employees, and other personnel
- Frequently visually observe the store and read written or digital information
- Frequently operate a computer and mobile Point-of-Sales system, as well as maneuver relative software programs
Reasonable Accommodations
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. For inquiries related to reasonable accommodations, please contact hr@lids.com