55ip - Enterprise Platform Management - Vice President

Job Responsibilities

• Coordinate integration of sales platforms with other business systems (marketing, finance, operations) to support seamless operations.
• Support platform adoption and Client Experience support commercial growth and deliver 55ip's high standard of service to newly signed clients.
• Develop a strong understanding of both 55ip internal and custodial integration processes to effectively support clients and internal stakeholders.
• Collaborate with the team on reporting, platform adoption, and continuous process improvement.
• Assist in day-to-day operations of sales enablement platforms (e.g., CRM, analytics, communication tools), ensuring reliability, performance, and alignment with business needs.
• Manage user roles, access levels, and permissions to ensure secure and compliant platform usage for the sales team.
• Cross-Functional Collaboration: Work closely with Technology, Product, Operations, and external vendors to deliver high-quality client outcomes. Communicate clearly with both technical and non-technical teams.
• Maintain and update sales processes and procedures within the platform, ensuring they are current and support sales team requirements.
• Help coordinate the client trade error and accommodation processes, ensuring that special client requests and needs are addressed efficiently and in compliance with company policies.

Required Skills, Qualifications And Capabilities

• 7+ years of hands-on experience in middle office operations within investment management or financial services.
• Ownership & Accountability: Takes responsibility of deliverables and drives solutions to completion. Applies critical thinking.
• Analytical & Process-Oriented: Strong with data, able to dissect end-to-end workflows, spot inefficiencies, and implement improvements.
• Business Automation Mindset: Skilled in automating manual processes using scripts, SalesForce, BI, and AI tools.
• Utility Player: Comfortable shifting between data analysis, process review, and hands-on operational execution.
• Collaboration & Communication: Works seamlessly across client teams, business, technology; communicates clearly with all stakeholders.
• Adaptability: Adapts to change in a high-growth environment.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.