5468 - Assistant Store Manager FT
Lids · Hanover, MD · 1 wk ago
Business DevelopmentFull-time
About the role
The Assistant Store Manager is responsible for overseeing daily operations to ensure customer satisfaction and store profitability.
Responsibilities
- Oversee store operations including inventory management, staff scheduling, and merchandise presentation.
- Ensure compliance with all policies and procedures, including health and safety standards.
- Manage employee relations, providing guidance and support to team members.
- Develop and implement strategies to enhance customer service and sales performance.
- Handle customer inquiries and complaints in a professional manner.
Requirements
- Bachelor's degree in Business Administration, Management, or a related field.
- Minimum of 2 years of retail management experience.
- Proven ability to manage a team and handle multiple tasks simultaneously.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including evenings and weekends.
Qualifications
- Excellent organizational and time management skills.
- Experience with point-of-sale systems and inventory management software.
- Knowledge of retail industry trends and best practices.
Skills
- Customer service orientation.
- Leadership and motivational skills.
- Problem-solving abilities.
- Adaptability to changing environments.
Benefits
- Comprehensive health insurance coverage.
- Flexible work schedule.
- Professional development opportunities.
Pay
$18.00 - $20.00 per hour based on experience.
Schedule
Monday through Saturday, with some flexibility depending on store needs.