5128 - Assistant Store Manager FT
for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We need to parse the job posting.
The posting includes:
- Brief Description Assistant Store Manager (title)
- About Our Company (company description)
- General Position Summary (role summary)
- Principal Duties & Responsibilities (list of duties)
- Job Required Knowledge & Skills (skills)
- What We Offer (benefits)
- Physical Demands & Requirements (physical requirements)
- Reports To (Store Manager)
- Additional Information (Employment Requirements, EEO, etc.)
We need to map to sections: About the role (maybe General Position Summary?), Responsibilities (Principal Duties & Responsibilities), Requirements (maybe Physical Demands & Requirements? Or maybe "Employment Requirements"?), Qualifications (maybe not present?), Skills (Job Required Knowledge & Skills), Benefits (What We Offer), Pay (not present), Schedule (not present). We should only include sections with real content.
We must not repeat job title as heading. No Job ID etc.
We need to use for each section heading. Use - for any list of duties/requirements/benefits, and
for prose.
We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to strip out EEO, Equal Employment Opportunity, Notice to Applicants, Need Accessibility Assistance, etc. Also remove "Additional Information" sections that are boilerplate.
We need to keep substantive content: About Our Company, General Position Summary, Principal Duties & Responsibilities, Job Required Knowledge & Skills, What We Offer, Physical Demands & Requirements, Reports To (maybe as minor metadata). Also maybe "Employment Requirements" (Being legally authorized to work in US) is substantive? It's a requirement. Could be included under Requirements.
We need to decide sections:
- About the role: Could combine About Our Company and General Position Summary? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". So we should have headings exactly those strings if content exists. So we need to decide which sections have content.
About the role: Could be the company overview and position summary. We'll put that under About the role
with prose.
Responsibilities: Principal Duties & Responsibilities.
Requirements: Could include Physical Demands & Requirements and Employment Requirements (legal authorization). Might also include "Reports To" as minor metadata but not a heading.
Qualifications: Not explicitly present; maybe we could treat "Job Required Knowledge & Skills" as Skills, not Qualifications. So Qualifications may be omitted if no specific content.
Skills: Job Required Knowledge & Skills.
Benefits: What We Offer.
Pay: Not present -> omit.
Schedule: Not present -> omit.
We must not create sections with filler like "not specified". So omit Pay and Schedule.
Now we need to format content.
We need to use - for any list of duties/requirements/benefits. For prose, use
.
We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the bullet points as they appear.
Let's extract the content.
About Our Company paragraph:
"At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style."
General Position Summary:
"At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services."
We can combine these two into About the role section.
Now Responsibilities: Principal Duties & Responsibilities includes several bullet-like sentences. We need to turn each into
- . The text includes multiple paragraphs with sentences separated by periods. We need to extract each duty as a list item.
Let's list them:
People & Training
- Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present.
- Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present.
- Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager.
- Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall.
- Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.)
- Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present.
- Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up.
- Assist in recruiting and training store personnel on proper store operations and procedures.
- Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property.
- Other duties as assigned.
Customer Experience
- Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service.
- Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers.
- Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education.
- Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness.
- Maintain a professional appearance consistent with Company Dress Code Policy.
Operations
- Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ).
- Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment.
- Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed
- Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies.
- Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops.
- Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy.
- Open and close the store as required following the procedures per the Operations P&P Manual.
Product & Inventory Management
- Protect Company assets within guidelines of LIDS Retail policies.
- Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control.
- Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts.
- Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity.
- Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes.
- Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes)
- Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy.
We need to keep all these as list items.
Now Skills: Job Required Knowledge & Skills:
- Established ability to produce sales results while minimizing loss.
- Strong interpersonal skills and the ability to communicate verbally in a clear professional manner.
- Ability to work unsupervised.
Now Benefits: What We Offer:
- Comprehensive medical, dental, and vision coverage
- Retirement plan
- 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program
- Paid Time Off
- Generous employee discount and exclusive perks
- Ongoing career development, including discounted secondary education courses
- A collaborative, innovative, and team-oriented work environment
- Early Wage Access options to provide added financial flexibility
- Uncapped monthly bonus potential
Now Physical Demands & Requirements:
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- Ability to constantly stand on shift.
- Ability to frequently walk on shift.
- Ability to frequently hear and communicate verbally with customers, employees, and other personnel.
- Ability to frequently visually observe the store and read written or digital information.
- Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs.
- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
- For inquiries related to reasonable accommodations, please contact HR@Lids.com.
We need to decide if we include the last two sentences about accommodations as part of Requirements? They are part of Physical Demands & Requirements. We'll keep them as list items? They are sentences; could be
- as well.
Now Reports To: Store Manager. This is minor metadata; we can fold into a short
maybe under About the role or separate? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a
Reports To: Store Manager
maybe after About the role.
Employment Requirements: "Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role." This is a requirement. Could be included under Requirements section.
We need to decide sections: About the role, Responsibilities, Requirements, Skills, Benefits. Possibly also Qualifications? Not present.
We need to ensure we don't create sections with filler. So we will output:
About the role
... company overview + position summary ...
Reports To: Store Manager
Responsibilities
- ... each duty ...
...
Requirements
- Physical demands:
maybe we separate? Actually we could list physical demands as list items under Requirements. Also include employment authorization.
Better: We could have two sub-sections? But we only have headings; we cannot nest headings. We could just list all requirements as list items, mixing physical demands and employment auth.
Thus:
Requirements
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
- for any list of duties/requirements/benefits, and
for prose. We must preserve all substantive information, not invent or summarize away detail. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. So we need to strip out EEO, Equal Employment Opportunity, Notice to Applicants, Need Accessibility Assistance, etc. Also remove "Additional Information" sections that are boilerplate. We need to keep substantive content: About Our Company, General Position Summary, Principal Duties & Responsibilities, Job Required Knowledge & Skills, What We Offer, Physical Demands & Requirements, Reports To (maybe as minor metadata). Also maybe "Employment Requirements" (Being legally authorized to work in US) is substantive? It's a requirement. Could be included under Requirements. We need to decide sections: - About the role: Could combine About Our Company and General Position Summary? The instruction: "use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)". So we should have headings exactly those strings if content exists. So we need to decide which sections have content. About the role: Could be the company overview and position summary. We'll put that under
About the role
with prose. Responsibilities: Principal Duties & Responsibilities. Requirements: Could include Physical Demands & Requirements and Employment Requirements (legal authorization). Might also include "Reports To" as minor metadata but not a heading. Qualifications: Not explicitly present; maybe we could treat "Job Required Knowledge & Skills" as Skills, not Qualifications. So Qualifications may be omitted if no specific content. Skills: Job Required Knowledge & Skills. Benefits: What We Offer. Pay: Not present -> omit. Schedule: Not present -> omit. We must not create sections with filler like "not specified". So omit Pay and Schedule. Now we need to format content. We need to use- for any list of duties/requirements/benefits. For prose, use
. We need to preserve all substantive information; do not invent or summarize away detail. So we need to keep the bullet points as they appear. Let's extract the content. About Our Company paragraph: "At Lids Sports Group, we don’t just sell hats — we fuel fandom. As the largest licensed sports retailer in North America, we bring sports, fashion, and culture together in more than 1,300 stores nationwide. Headquartered in Indianapolis, Indiana, Lids delivers premium, fan-driven products and unforgettable retail experiences. Our stores feature officially licensed headwear and apparel from collegiate and professional teams, alongside top brands like Champion, Nike, New Era, Lululemon Athletica, and Mitchell & Ness. We’re also the industry leader in on-demand customization, offering in-store embroidery that turns everyday gear into one-of-a-kind statements. From specialty concept stores for the NBA and NHL, to iconic clubhouse destinations for the Yankees and Dodgers, we create immersive retail experiences that celebrate the teams fans love. Through collaborations with brands like Marvel, Peanuts, and The Walt Disney Company, Lids continues to redefine how fans represent their teams — in style." General Position Summary: "At Lids, our Assistant Store Managers are the heart and soul of the Lids brand. These cap experts strive to foster the passion for sporting and fashion goods by meeting the needs of our customers while ensuring that all areas of the store are engaged. Assistant Store Managers are accountable for every aspect of the retail store performance, including achieving key results, creating a fun and inclusive environment for their team, and delivering exceptional customer service by offering their expertise on Lids’ products and services." We can combine these two into About the role section. Now Responsibilities: Principal Duties & Responsibilities includes several bullet-like sentences. We need to turn each into
- . The text includes multiple paragraphs with sentences separated by periods. We need to extract each duty as a list item. Let's list them: People & Training - Act as Manager on duty for any employee scheduling issues, customer complaints, etc. when Store Manager is not present. - Manage store associates through thorough use of LIDS Training Programs, goal setting (for sales and tasks), and regular follow-up when Store Manager is not present. - Administer the progressive steps of discipline to include verbal and written warnings in the absence of the Store Manager. - Engage team members by creating a fun and productive environment, including helping them understand how their work supports company objectives and the success of the store and Lids overall. - Contribute to a respectful and inclusive team environment by establishing supportive working relationships and adhering to Lids Brand Standards (e.g., company dress code, etc.) - Responsible for scheduling and staffing the store, including calling in associates to work in unexpected peaks when the Store Manager is not present. - Participate in LIDS Training Programs, adhere to set goals (for sales and tasks), and regular follow-up. - Assist in recruiting and training store personnel on proper store operations and procedures. - Encourage store associates’ direct compliance with established company policies, procedures, and guidelines, including (but not limited to) safekeeping of company inventory, funds, and property. - Other duties as assigned. Customer Experience - Lead, execute, and assist Lids selling strategy to achieve key performance indicators (KPIs), sales targets, and deliver exceptional customer service. - Resolve customer feedback and address issues in the moment, including customer escalations, urgent requests, and resolve to “make it right” for customers. - Ensure every customer is offered the opportunity to participate in Lids membership programs or special in-store offers when live in-store through employee education. - Adhere to current visual guidelines that include proper merchandising, signage, and store cleanliness. - Maintain a professional appearance consistent with Company Dress Code Policy. Operations - Execute operations-focused company-level directives, promotions, and initiatives (e.g., from Lids HQ). - Understand and adhere to the Policies & Procedures Manual to maintain a safe work environment. - Maintain store technology and equipment – MPOS, Lids Custom, etc. – by conducting daily audits, verifying continued functionality, facilitating updates and maintenance as instructed, or ordering repair as needed - Maintain store facilities, supplies, and services by executing service requests, assessing maintenance or repair needs, placing repair work orders, or replenishing store supplies. - Effectively manage cash, including accurate opening and closing of the till, using counterfeit protection practices, and consistent bank drops. - Effectively prepare store for inventory audits and support in performing them as needed to confirm inventory accuracy. - Open and close the store as required following the procedures per the Operations P&P Manual. Product & Inventory Management - Protect Company assets within guidelines of LIDS Retail policies. - Assist in preparation of store work schedules that provide proper store coverage and are within the Company guidelines for wage control. - Follow all policies to accurately manage store inventory, including receiving, transferring, completing price changes, and conducting product counts. - Strategically organize the backroom to maximize efficiency, including arranging product/ supplies to optimize space and productivity. - Execute optimal layout and visual merchandising (VM) or product presentation strategy, including managing window activations, hardware flips, mannequin flips, and seasonal or weekly merchandise changes. - Maintain the look and feel of the store through day-to-day VM and store actions (e.g., ensuring product recovery, restock, destock, or minor VM changes) - Execute special pricing signage and promotional presentation adjustments during operating hours to align with overall product sell-through strategy. We need to keep all these as list items. Now Skills: Job Required Knowledge & Skills: - Established ability to produce sales results while minimizing loss. - Strong interpersonal skills and the ability to communicate verbally in a clear professional manner. - Ability to work unsupervised. Now Benefits: What We Offer: - Comprehensive medical, dental, and vision coverage - Retirement plan - 100% employer-paid benefits, including short-term and long-term disability, life and AD&D insurance, and an Employee Assistance Program - Paid Time Off - Generous employee discount and exclusive perks - Ongoing career development, including discounted secondary education courses - A collaborative, innovative, and team-oriented work environment - Early Wage Access options to provide added financial flexibility - Uncapped monthly bonus potential Now Physical Demands & Requirements: - Ability to occasionally lift up to 50 pounds. - Ability to occasionally climb a ladder and work with hands overhead. - Ability to constantly stand on shift. - Ability to frequently walk on shift. - Ability to frequently hear and communicate verbally with customers, employees, and other personnel. - Ability to frequently visually observe the store and read written or digital information. - Ability to frequently operate a computer and mobile Point-of-Sale system, as well as maneuver relative software programs. - Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. - For inquiries related to reasonable accommodations, please contact HR@Lids.com. We need to decide if we include the last two sentences about accommodations as part of Requirements? They are part of Physical Demands & Requirements. We'll keep them as list items? They are sentences; could be
- as well.
Now Reports To: Store Manager. This is minor metadata; we can fold into a short
maybe under About the role or separate? The instruction: "do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short
or drop it." So we can include a
Reports To: Store Manager
maybe after About the role. Employment Requirements: "Being legally authorized to work in the United States is a pre-condition of employment for this position. Current or future employment-based visa sponsorship is not available for this role." This is a requirement. Could be included under Requirements section. We need to decide sections: About the role, Responsibilities, Requirements, Skills, Benefits. Possibly also Qualifications? Not present. We need to ensure we don't create sections with filler. So we will output:About the role
... company overview + position summary ...
Reports To: Store Manager
Responsibilities
- ... each duty ... ...
Requirements
- Physical demands: maybe we separate? Actually we could list physical demands as list items under Requirements. Also include employment authorization. Better: We could have two sub-sections? But we only have
- Ability to occasionally lift up to 50 pounds.
- Ability to occasionally climb a ladder and work with hands overhead.
headings; we cannot nest headings. We could just list all requirements as list items, mixing physical demands and employment auth. Thus:
Requirements
- for any list of duties/requirements/benefits. For prose, use