508 Compliance Specialist

About the role

LMI is seeking an experienced Section 508 Compliance Specialist to support the Department of Veterans Affairs (VA) enterprise contact center technology training initiative. This remote position is responsible for ensuring that all training products and project deliverables provided to VA are designed, developed, tested, remediated, and delivered in accordance with applicable Section 508 accessibility requirements. The Specialist will work across the entire curriculum development and training production team, including curriculum designers, writers/editors, multimedia developers, instructional designers, technical SMEs, and training operations personnel. The position will serve as the project team's primary point of contact for accessibility matters and will coordinate directly with VA staff to clarify requirements, resolve accessibility issues, and support acceptance of training products.

The Specialist will evaluate deliverables in multiple formats, including documents, presentations, PDFs, videos, multimedia, e-learning content, graphics, and other digital learning products intended for deployment through VA's Talent Management System (TMS) or other VA-approved platforms.

LMI is a digital solutions provider dedicated to accelerating government impact with innovation and speed, serving the defense, space, healthcare, and energy sectors.

Responsibilities

• Establish and maintain the project's Section 508 compliance strategy, standards, procedures, and quality-control processes.
• Review applicable VA accessibility requirements, standards, guidance, and acceptance criteria and translate them into actionable requirements for the project team.
• Serve as the project team's primary Section 508 compliance point of contact for the VA training program.
• Coordinate with VA's Section 508 Office and other designated VA accessibility stakeholders regarding requirements, testing, findings, remediation, and acceptance.
• Participate in curriculum design and production activities early in the development lifecycle to identify and prevent accessibility issues before final production.
• Develop accessibility checklists, testing protocols, review templates, and compliance documentation for use across the project.
• Conduct accessibility testing of all deliverables prior to submission to VA, including:
  • Microsoft products, PDF documents, video and audio products, screen recordings, e-learning modules.
  • Multimedia content for appropriate captions, transcripts, audio accessibility, visual information, and other applicable requirements.
  • E-learning and interactive learning products for keyboard accessibility, focus order, navigation, labeling, alternative text, and other characteristics.
  • Videos and screen recordings to ensure instructional information is appropriately represented through captions, narration, transcripts, or other mechanisms.
• Identify accessibility defects and document findings in a clear, actionable manner for the responsible developer or content owner.
• Maintain accessibility test records, remediation logs, compliance evidence, and final validation documentation for project deliverables.
• Establish and maintain a traceable relationship between deliverables, test results, identified defects, remediation activities, and final compliance disposition.
• Support VA review and adjudication of accessibility findings and coordinate responses to VA accessibility feedback.
• Track recurring accessibility issues and develop corrective or preventive recommendations.
• Conduct periodic accessibility trend analysis to identify systemic issues requiring changes to development processes, templates, or team training.
• Provide accessibility awareness and production guidance to project team members as needed.
• Support project quality reviews, sprint reviews, curriculum demonstrations, and deliverable acceptance activities when accessibility considerations are relevant.
• Remain current on changes to Section 508 standards, federal accessibility guidance, VA-specific requirements, and relevant accessibility testing practices.
• Perform other accessibility assurance activities necessary to ensure that all project deliverables meet applicable VA requirements.

Requirements

• Bachelor's degree in information technology, accessibility, instructional technology, digital media, communications, computer science, or a related field, or equivalent professional experience.
• 3+ years of professional experience supporting Section 508 compliance, digital accessibility, accessibility testing, or comparable accessibility assurance activities.
• Demonstrated knowledge of Section 508 requirements and federal digital accessibility standards.
• Demonstrated experience testing and remediating accessibility issues across multiple content formats.
• Experience using automated accessibility testing tools to evaluate digital content.
• Experience conducting manual accessibility testing in addition to automated testing.
• Experience evaluating Microsoft Word, PowerPoint, and PDF documents for accessibility.
• Experience evaluating multimedia and video content for accessibility, including captions and transcripts.
• Experience evaluating e-learning or web-based learning content for accessibility.
• Experience identifying accessibility defects, documenting findings, coordinating remediation, and validating corrections.
• Demonstrated understanding of accessible document structure, including headings, reading order, alternative text, tables, hyperlinks, navigation, and other applicable elements.
• Demonstrated understanding of multimedia accessibility requirements, including captions, transcripts, audio, visual information, and accessible presentation of instructional content.
• Experience working collaboratively with instructional designers, curriculum developers, technical writers, multimedia developers, and technical SMEs.
• Ability to translate accessibility standards into practical guidance that content developers can apply during production.
• Strong attention to detail and ability to manage multiple deliverables and accessibility reviews simultaneously.
• Strong written and verbal communication skills.
• Demonstrated ability to maintain accessibility testing documentation and compliance evidence.
• Ability to work effectively in a remote, highly collaborative, and deadline-driven environment.
• Ability to obtain and maintain any VA-required access, security, or background investigation requirements applicable to the position.

Preferred Qualifications

• Experience supporting Department of Veterans Affairs programs or other federal government accessibility initiatives.
• Experience supporting accessibility compliance for VA Talent Management System (TMS) content or comparable enterprise learning management systems.
• Experience testing SCORM-based or other LMS-compatible learning objects.
• Experience with accessibility testing tools such as PAC, Adobe Acrobat Accessibility Checker, Microsoft Accessibility Checker, ANDI, WAVE, axe DevTools, or comparable tools.
• Experience with screen readers such as JAWS, NVDA, VoiceOver and other assistive technologies.
• Experience establishing accessibility standards and reusable accessible templates for large enterprise training programs.
• Knowledge of WCAG 2.0/2.1/2.2, including Level A and AA success criteria applicable to the project's deliverables.
• Familiarity with federal accessibility standards, including the Revised 508 Standards and applicable U.S. Access Board requirements.

Pay

Target salary range: $51,000 - $80,000. Individual salaries are determined by various factors including location, internal equity, business considerations, client contract requirements, and candidate qualifications.

Schedule

This is a remote position.