$500.00 Sign-on Bonus Sales Coordinator

Responsibilities

• Maintain office filing system.
• Maintain accurate balancing between the systems (Delphi and PEP).
• Efficiently, courteously, and professionally answer telephone inquiries, accurately transfer calls to appropriate Sales/Catering Manager, and take accurate and detailed messages according to ‘Take no Messages’ SOP.
• Conduct ‘Very Professional’ Sales Test Calls.
• Conduct hotel tours when needed.
• Assist sales team by retrieving and administering rooming lists, payment information, deposits, and banquet guarantees as needed.
• Prepare group resumes and distribute them to department heads prior to the weekly department head meeting on Thursdays (completed by 9 AM).
• Assist in the sales effort by qualifying and booking inquiries using the approved qualifying sheet.
• Obtain all necessary information concerning company policies and procedures regarding Sertifi, credit cards, and contracts.
• Stay knowledgeable of in-house groups and meetings to provide additional support when sales managers are unavailable.
• Assist in client maintenance by coordinating with Sales Manager/DOS to ensure seamless event coordination.
• Support the sales team in telephone prospecting and outside sales blitzes by contacting clients from established lists.
• Administer Hilton Honor point bonuses on a weekly basis.
• Administer commission payments, including PO submittal, group pickup audit, and creating appropriate invoices.
• Utilize FastPay for processing commission and/or rebates.
• Understand BEO creation and communication processes to support sales managers and provide an additional layer of support between sales, catering, and banquets.
• Order office supplies, including marketing materials for the sales office, following the correct approval process.
• Assist other sales personnel as needed and conduct other tasks, special assignments, or projects as directed by the DOS.
• Continue to learn and grow in the position.

Pay

Starting rate: $26.00 per hour.