3rd Shift Warehouse Supervisor

About the role

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer.

Responsibilities

• Leadership by efficiently coordinating and executing workflow throughout the warehouse, prioritizing safety, sanitation, cost control, productivity, accuracy, teamwork, and customer satisfaction in alignment with facility goals.
• Serve as a visible leader within the Cold Crew, fostering positive relationships with staff and upholding company culture.
• Advise and participate in employment-related decisions including but not limited to hiring, promoting, and/or terminations.
• Prioritize, supervise, and direct various warehouse tasks, customer requests, and allocate the necessary labor to fulfill those tasks.
• Determine if overtime is necessary and seek additional approval from management as needed.
• Supervise, manage, and respond to incidents, injuries, and near-misses by conducting follow-up investigations and logging reports into the safety tracking system.
• Participate in the corrective action process and address interpersonal issues for team members as they arise while seeking guidance from upper management and HR when necessary.
• Supervise and continuously improve labor efficiency through coaching, feedback, and training initiatives.
• Approve timecards, assist with scheduling, and manage time-off requests.
• Oversee and conduct performance reviews of team members, ensuring clear and constructive feedback.
• Oversee, direct, and ensure adherence to good warehousing practices, food safety standards, customer SOPs, and inventory accuracy, while maintaining an inspection-ready facility.
• Act as a liaison between warehouse staff and other departments to ensure smooth and efficient workflow.
• Cook off and receive departments to manage truck docks, call trailers in and out, and direct the flow of pallets in and out of storage areas.
• Perform tasks within the Warehouse Management System (WMS), that track and maintain management decisions including assigning doors, directing tasks, managing inventory, and addressing exceptions.
• Manage and troubleshoot issues within the warehouse, collaborating with co-workers to resolve challenges efficiently.
• Act as the escalation point for various matters, resolving issues as needed.
• Occasionally perform Warehouse Associate and Lead duties as necessary based on business demands.

Job Specifics

• Location: Lebanon, IN
• Department: Operations
• Work Hours: Sunday-Thursday 9:30pm-6am
• Reports To: Superintendent
• Travel Amount: May Vary
• Job Type: Full Time

What We Are Looking For

• Education: High school diploma, achieved a GED, or earned the equivalent, 2+ years of College or a minimum of 2-3 years Team Lead/Supervisor experience
• Experience: Warehouse Supervision and operations, preferably in a food or temperature-controlled environment; Radio frequency and other warehouse computer applications including MS Office Suite; Detail and customer service oriented; Planning, organizing, professional written and oral communication, problem solving, decision making, excellent mathematical skills; Must be able to consistently lead and influence others to take positive action; Handle multiple high priority tasks in a fast-paced team environment and requires the ability to work well independently with minimal supervision.

Additional Information

• Reasonable Accommodations: May be made to enable individuals with disabilities to perform essential duties.