3rd Shift Technician - Heavy Equipment Shop

About the role

MacAllister Machinery seeks a motivated and skilled 3rd Shift Heavy Equipment Shop Technician to perform mechanical services on new and used heavy equipment in the service shop. The technician will test, repair, and rebuild equipment, order parts, write service reports, manage parts returns, assign time to jobs, adhere to safety regulations, maintain housekeeping (5S), and maintain company‑issued tools and equipment.

Why Join MacAllister Machinery

• Positive and inclusive work environment that fosters growth and development.
• Supportive team that values collaboration and support.
• Access to excellent resources and training to enhance skills.
• Opportunities for professional development and mentoring for continuous learning and career growth.
• Company stability – in business since 1945.

Responsibilities

• Adhere to all safety rules and maintain good housekeeping (5S) in the shop area.
• Diagnose and repair equipment in the service shop.
• Complete all required reporting for service time accurately and efficiently – writing service reports, allocating time to each job, tracking parts charged and parts returned.
• Maintain customer satisfaction by understanding needs and deadlines, completing scheduled repairs safely, timely, and accurately.
• Maintain company‑issued equipment and tools, keeping them in good working order.

Qualifications

• High school education or equivalent.
• Technical background from vocational school with studies in diesel equipment repair.
• 3‑5 years of mechanical experience with heavy equipment, preferably Caterpillar.
• Strong working knowledge of hydraulics, power train, and electrical systems.
• Solid understanding of work area metrics; takes responsibility for improving metrics and results.
• Understands the value of 6 Sigma and contributes when asked.
• Shows initiative, self‑starting ability, and proactively makes improvements to work processes.
• Good problem‑solving skills – identifies problems, seeks others’ opinions, offers valid solutions.
• Interprets and applies policies, procedures, and guidelines.
• Basic understanding of warranty administration.
• Responds to customer requests with urgency, treating customers as highest priority.
• Takes personal responsibility with customers, keeping commitments and following through.
• Projects professionalism with internal and external customers – appearance, friendly, courteous treatment.
• Strong knowledge of the product and market, with respect for Caterpillar influence.
• Able to operate industry‑specific PC and mainframe programs; basic understanding of MS Word, Excel, and database systems.
• Ability to work overtime and weekends.