3rd shift administrative support

About the role

We are looking for a dependable team member to provide overnight front desk and client support for a nonprofit organization in Cincinnati, Ohio. This Contract position is scheduled for third shift, averaging 32 hours per week across four shifts for an estimated 4 weeks. The person in this role will help maintain a safe, organized environment while supporting client engagement, documentation, and communication across the care team.

Responsibilities

• Welcome visitors and provide front desk coverage during the overnight shift, ensuring a supportive and attentive presence.
• Document client activity and behavioral observations accurately in progress notes throughout each shift.
• Conduct routine rounds and periodic room checks to confirm clients are in appropriate areas and to promote safety.
• Monitor completion of assigned client tasks and follow up as needed to encourage accountability.
• Help track attendance for scheduled programs and remind clients of participation expectations.
• Share relevant updates with case managers and other team members to support continuity of care.
• Maintain orderly records and communicate important overnight developments to incoming staff at shift handoff.

Requirements

• Previous experience in healthcare administration, customer service, administrative support, or a related client-facing role.
• Ability to work third shift on a contract assignment for approximately 4 weeks.
• Strong written communication skills with the ability to produce clear, accurate documentation.
• Comfortable observing client behavior and reporting concerns in a detail-oriented manner.
• Capable of working independently while maintaining consistent communication with team members.
• Successful completion of candidate screening requirements is required.
• Resume review and approval are required prior to the start of the assignment.

Benefits

• Medical, vision, dental, and life and disability insurance available to contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for hired contract/temporary professionals.

Schedule

Third shift, averaging 32 hours per week across four shifts for an estimated 4 weeks.